Jimmie Yoo

Administrative assistant for a high-end bike shop in NYC

• coordinated office operations with the owner
• managing day-to-day tasks: maintaining calendar & appointments, checking all incoming email for the shop, & email correspondence
• Oversaw inventory management for office supplies & purchasing products for the shop
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• computer & IT support

Full office management of a small high-end residential architecture firm in Midtown

• receptionist responsibilities: maintaining day-to-day operations including answering phones, sending-receiving daily mail & packages, managing office calendar & appointments
• maintaining & ordering office supplies & office equipment
• personal assistant to owner(s), support staff project, & assist bookkeeper
• correspondence with clients, contractors, consultants, vendors
• manage office library and product literature library
• prepare and process invoices and contractor requisitions
• assist office with technical support & IT consultants
• Assist with mass mailings & mass email blasts

Managing and office administration of 100 person architectural firm located in NYC with branch offices in Texas, Florida, and Long Island

• human resources for company & employees
• administration of employee benefits; maintenance of personnel files; weekly staffing for all offices; employee evaluation;
• employee hiring (placement of ads/setting up interviews/reviewing of resumes)
• new employee orientation
• maintaining the office calendar
• data entry into Deltek database
• scheduling weekly lunch & learn seminars; maintaining product library.

Office management & receptionist for a boutique engineering company

• receptionist duties including answering phones, typing correspondence, assist with online research, daily mail, payment of bills,
• purchasing office equipment and supplies
• preparing financial reports and disbursements
• maintenance of personnel files
• handling client and project files
• organizing travel arrangements & itinerary for president and engineers
• creating client invoices & follow-up on outstanding invoices
• data entry into Excel and Quickbooks