JIMMIEJACOB TOTAAN
Best Buy
ANCHORAGE,AK
5
years of professional experience
A highly motivated and diligent individual with hands-on experience in customer service, sales, and volunteer work. Demonstrates a strong ability to learn quickly, adapt to new environments, and collaborate effectively within teams. Seeking to leverage my work ethic, customer service experience, and passion for helping others in a dynamic role where I can contribute to the growth and success of the organization.
Work History
Shift Lead
6 Months- Guided customers in product selection and addressed inquiries to enhance shopping experience
- Worked with team members to reach store goals and improve overall performance
- Ensure the sales floor remains clean and presentable
- Provided exceptional customer service to enhance shopping experience and foster customer loyalty.
- Assisted in inventory management, ensuring optimal stock levels and product availability.
Sales Associate
2 Years- Provided guidance and assistance to customers with shipping and tracking, demonstrating product knowledge and effective problem-solving skills
- Collaborated with team members to meet sales goals and provided efficient service during peak hours
- Assisted customers with locating and purchasing products in-store, providing personalized service to ensure customer satisfaction
- Processed orders, handled transactions, and managed cash register, ensuring accuracy and timely service
Team Member
1 Year- Delivered exceptional customer service in a fast-paced environment, ensuring each customer’s needs were met promptly and courteously
- Maintained food safety and cleanliness standards by following company policies and health regulations
- Operated kitchen equipment, prepared food, and assembled orders with attention to detail and quality
- Worked collaboratively with team members to ensure efficient kitchen and front-of-house operations during busy periods
Education
High School Diploma
Skills
Fast learner with a strong work ethic
Adaptable and able to work in new environments quickly
Team-oriented with strong communication and problem-solving skills
Customer service focus
Employee training
Timeline
Shift Lead
Best Buy
02.2026 - CurrentRead More
Sales Associate
The UPS Store
01.2023 - 01.2025Read More
Team Member
Chick-Fil-A
01.2022 - 01.2023Read More
Todd Beamer High School
High School Diploma
Read More