Summary
Overview
Work History
Education
Skills
Timeline
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Jimmiya Jones

Fort Worth,TX

Summary

Dynamic and results-driven professional with extensive experience in customer service and team leadership at Wendys. Proven ability to enhance operational efficiency through effective inventory management and quality control. Recognized for exceptional multitasking and problem-solving skills, consistently delivering high-quality service and fostering positive client relationships.

Knowledgeable with strong background in leading cooking shifts and maintaining high-quality food preparation. Successfully managed kitchen operations and ensured strict adherence to safety and sanitation standards. Demonstrated leadership through effective team coordination and problem solving.Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2026
2026
years of professional experience

Work History

Cook Shift Leader

Mcdonalds
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.

Warehouse Associate

TJX Companies
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Package Handler

FedEx:Ground
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Cashier

Wendys
Southaven, MS
01.2025 - 04.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Remote Customer Service

Insurance Innovators
Nashville, TN
02.2021 - 11.2023
  • Handled customer phone inquiries, providing information and resolving issues, enhancing remote customer service.
  • Developed strong relationships with clients, providing excellent customer service and support.
  • Built strong relationships with clients through exceptional customer service, leading to numerous referrals and expanded clientele base.
  • Received positive feedback from clients for exceptional customer service and high-quality translations, leading to repeat business and referrals.

Lead Infant Teacher

Knowledge First Child Care Academy
Memphis TN
08.2021 - 08.2022
  • Boosted communication skills among infants through engaging storytelling and song sessions.
  • Kept classroom and feeding areas clean, neat, and safe.
  • Contributed to the emotional growth of infants by providing consistent support, care, and encouragement.
  • Promoted development of social, emotional, and communication skills in infants.

Customer Service

Walmart
Atlanta, GA
02.2020 - 08.2021
  • Provided customers with reliable, enthusiastic and personalized customer service.
  • Delivered exceptional customer service, resolving issues promptly and courteously.
  • Maintained exceptional customer service ratings for company on walmart website
  • Boosted company reputation by consistently delivering exceptional customer service experiences.

Education

Associate - Medical Assistant

Concorde Career College
Grand Prairie, TX

High School Diploma -

Whitehaven High School
Memphis, TN
05.2020

Skills

  • Customer service
  • Team leadership
  • Cooking techniques
  • Kitchen organization
  • Food preparation
  • Quality control
  • Multitasking and organization
  • Kitchen management
  • Sanitation procedures
  • Cost control
  • Food presentation
  • Problem-solving
  • Time management
  • Attention to detail
  • Team collaboration
  • Health and safety compliance
  • Conflict resolution
  • Task delegation
  • Inventory management
  • Staff scheduling
  • Performance evaluation
  • Food allergy awareness
  • Food safety
  • Cleaning and sanitation
  • Inventory replenishment
  • Special events
  • Training and mentoring
  • Staff training
  • Staff management
  • Inventory control
  • Verbal and written communication
  • Operations management
  • Performance improvement
  • Inventory oversight
  • Restaurant operations
  • Food allergy safety
  • Budgeting and cost control
  • Safety and health guidelines
  • Works Well Under Pressure
  • Work Planning and Prioritization
  • Flexible schedule
  • Teamwork and collaboration
  • ServSafe certification
  • Remote Customer Service

Timeline

Cashier

Wendys
01.2025 - 04.2025

Lead Infant Teacher

Knowledge First Child Care Academy
08.2021 - 08.2022

Remote Customer Service

Insurance Innovators
02.2021 - 11.2023

Customer Service

Walmart
02.2020 - 08.2021

Cook Shift Leader

Mcdonalds

Warehouse Associate

TJX Companies

Package Handler

FedEx:Ground

Associate - Medical Assistant

Concorde Career College

High School Diploma -

Whitehaven High School
Jimmiya Jones