Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jimmy Bagley

Bonaire,GA

Summary

Results-driven Plumbing Manager with expertise in employee training, team leadership, and safety compliance. Proven track record of optimizing operations and enhancing customer satisfaction through process improvements.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Plumbing Manager

Ricky Heath Plumbing Heating and Cooling
Macon, GA
05.2022 - 04.2026
  • Oversaw daily plumbing operations, ensuring compliance with safety regulations and industry standards.
  • Managed team schedules, optimizing labor allocation for efficient project completion.
  • Developed training programs for apprentices, enhancing skill sets and operational efficiency.
  • Implemented process improvements that reduced service response times and enhanced customer satisfaction.
  • Conducted regular inspections of plumbing systems to ensure quality control and prevent issues.
  • Established maintenance protocols that extended the lifespan of plumbing installations and equipment
  • Demonstrated expertise in various training programs from Nexstar Network.
  • Leveraged extensive knowledge of ServiceTitan to optimize operational workflows.
  • Assisted teams in completing projects on schedule and within budget. Supported project coordination efforts to enhance team collaboration. Contributed to problem-solving initiatives to improve project outcomes.
  • Achieved optimal sewer system performance through thorough inspections and repairs. Delivered precise diagnostics via camera services to facilitate timely interventions. Contributed to improved infrastructure reliability through proactive maintenance efforts.
  • Conducted training sessions to improve technicians' technical capabilities and knowledge.
  • Facilitated daily one-on-one meetings with technicians to enhance communication and address concerns.
  • Conducted ride-alongs to observe operational procedures and enhance service delivery.
  • Conducted department meetings to align team objectives and enhance operational efficiency.

Plumbing Lead

Tommy Chancey
Macon, GA
09.2020 - 05.2022
  • Improved customer satisfaction by promptly addressing and resolving complex plumbing issues.
  • Educated customers on preventative maintenance measures to reduce future plumbing issues.
  • Ensured optimal functioning of water heaters, sump pumps, sewage ejectors, and other essential plumbing equipment.
  • Conducted regular inspections of plumbing systems to identify potential issues before they escalated into major problems.
  • Mentored junior plumbers in best practices for efficient service delivery while maintaining high-quality standards.
  • Installed valves, hangers, supports, and flanges inside piping systems.
  • Boosted revenue with upselling additional services based on individual client needs.
  • Selected type and size of piping required for each project.
  • Completed all plumbing residential and plumbing repairs

Plumber

Ricky Heath Plumbing Heating and Cooling
Macon, GA
08.2011 - 09.2021
  • Installed and repaired plumbing systems including pipes, fixtures, and water heaters.
  • Conducted routine maintenance checks to ensure optimal system performance and safety compliance.
  • Diagnosed plumbing issues using advanced tools such as pipe cameras and pressure gauges.
  • Developed and implemented efficient workflows for plumbing installations and repairs.
  • I have done everything in plumbing from repaires to drain work to sales

Plumber

Iplumber
Lizella, GA
09.2002 - 08.2011

Assisted in maintaining sewer systems to prevent blockages. Supported teams in identifying and resolving sewer issues. Contributed to efforts in ensuring proper drainage and sanitation.

Diagnosed and resolved issues with sewer lines buried underground or under residential structures, enhancing overall system reliability.

Managed the repair and installation processes for all plumbing fixtures, enhancing overall operational efficiency.

Performed detailed inspections of sewer systems through camera operation, identifying potential issues and maintenance needs.

Performed water heater repairs and installations to enhance customer satisfaction and service reliability.

Specialized in various plumbing service activities, including installation, repair, and maintenance of plumbing systems.

Education

High School Diploma -

Yca
Fort Stewart, GA
05-2002

Skills

  • Workplace safety
  • Scheduling and planning
  • Sales
  • Estimating costs
  • Plumbing expertise
  • Residential plumbing
  • Professionalism
  • Employee training
  • Conflict resolution
  • Self motivation
  • Relationship building
  • Team leadership

Accomplishments

  • Supervised team of 18 staff members.

Certification

  • Licensed mpr - current

Timeline

Plumbing Manager

Ricky Heath Plumbing Heating and Cooling
05.2022 - 04.2026

Plumbing Lead

Tommy Chancey
09.2020 - 05.2022

Plumber

Ricky Heath Plumbing Heating and Cooling
08.2011 - 09.2021

Plumber

Iplumber
09.2002 - 08.2011

High School Diploma -

Yca