Jimmy Cheng
New York
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
Work History
Boba Barista
Sanmiwago
07.2023 - Current
- Nightly cash reports
- Recommended products based on solid understanding of individual customer needs and preferences.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Used POS system to accurately enter orders and process payments.
- Handled customer inquiries and suggestions courteously and professionally.
- Utilized Mandarin proficiency to build relationships with Mandarin-speaking customers.
Volunteer
Two Bridges Neighborhood Council
09.2018 - 08.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Taught young kids basic fundamentals of basketball
Education
Accounting And Finance
Brooklyn College
Brooklyn, NY05.2028
High School Diploma -
High School For Environmental Studies
New York, NY06.2024
Skills
- Administrative Support
- Staff Assistance
- Community Service
- Strong Work Ethic
- Cleanliness and Organization
- Team Leadership
- Youth Guidance
- Team Collaboration
- Excellent Memory
- Time Management
- Financial Analysis
- Cash Management
Languages
English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Entrepreneurship
Reselling different sneakers and fashion attires by researching different markets, thus generating $50,000 in revenue
Timeline
Boba Barista
Sanmiwago
07.2023 - Current
Volunteer
Two Bridges Neighborhood Council
09.2018 - 08.2023
Accounting And Finance
Brooklyn College
High School Diploma -
High School For Environmental Studies