Customer-focused French server with 10 years experience in busy touristic locations in France and New York. Good adaptability and upbeat personality.
Overview
12
12
years of professional experience
Work History
Server
Le Central
San Francisco
03.2025 - 07.2025
Managed customer orders effectively, leading to noticeable improvements in service speed and a higher rate of repeat customers.
Provided exceptional customer service by addressing inquiries and resolving issues, fostering a welcoming dining atmosphere.
Server
Bistro Vendôme
Manhattan, NYC
12.2022 - 03.2025
Managing high-volume table turnover efficiently during peak service hours in busy Manhattan location, ensuring an exceptional dining experience
Use of POS system with efficiency
Training of seven new servers
Supervising and delegating tasks to 5+ bussers and food runners during peak hours, ensuring timely table turnover and seamless service for 200+ daily guests.
Ensuring good communication and teamwork between FOH and BOH
Maintaining knowledge of menu with seasonal changes
Assisting the manager with stock management and global organization.
Cultivating customer loyalty by delivering personalized service to over 150 guests per shift, contributing positive feedback scores.
Server
Le Kayoc
Lacanau Océan, France
01.2022 - 10.2022
Performed a quality-orientated service to customers
Fast-paced environment, beachfront location
Efficiently handled service for up to 1,500 guests daily in a beachfront setting, maintaining high quality and speed
Helped with Bartending when needed
Seasonal Server
, France
07.2013 - 01.2022
Worked summers in the beachfronts of some of the most visited vacation spots of France, such as Cap-ferret, Biarritz, Quiberon, Arcachon..
Worked winters in renowned ski resorts in the French Alps such as Courchevel 1850 and Avoriaz.
Ensured a good dining experience to the customers from the time they enter the restaurant to the moment they leave
Solved all issues inherent to the service industry, with adaptability and dynamism
Managed a section of up to 40 seats with high turnover rate
Bussed and often ran food for my own section, in a very fast past manner