Summary
Overview
Work History
Education
Languages
Timeline
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JIMMY DUBERN

JIMMY DUBERN

San Francisco,CA

Summary

Customer-focused French server with 10 years experience in busy touristic locations in France and New York. Good adaptability and upbeat personality.

Overview

12
12
years of professional experience

Work History

Server

Le Central
San Francisco
03.2025 - 07.2025
  • Managed customer orders effectively, leading to noticeable improvements in service speed and a higher rate of repeat customers.
  • Provided exceptional customer service by addressing inquiries and resolving issues, fostering a welcoming dining atmosphere.

Server

Bistro Vendôme
Manhattan, NYC
12.2022 - 03.2025
  • Managing high-volume table turnover efficiently during peak service hours in busy Manhattan location, ensuring an exceptional dining experience
  • Use of POS system with efficiency
  • Training of seven new servers
  • Supervising and delegating tasks to 5+ bussers and food runners during peak hours, ensuring timely table turnover and seamless service for 200+ daily guests.
  • Ensuring good communication and teamwork between FOH and BOH
  • Maintaining knowledge of menu with seasonal changes
  • Assisting the manager with stock management and global organization.
  • Cultivating customer loyalty by delivering personalized service to over 150 guests per shift, contributing positive feedback scores.

Server

Le Kayoc
Lacanau Océan, France
01.2022 - 10.2022
  • Performed a quality-orientated service to customers
  • Fast-paced environment, beachfront location
  • Efficiently handled service for up to 1,500 guests daily in a beachfront setting, maintaining high quality and speed
  • Helped with Bartending when needed

Seasonal Server

, France
07.2013 - 01.2022
  • Worked summers in the beachfronts of some of the most visited vacation spots of France, such as Cap-ferret, Biarritz, Quiberon, Arcachon..
  • Worked winters in renowned ski resorts in the French Alps such as Courchevel 1850 and Avoriaz.
  • Ensured a good dining experience to the customers from the time they enter the restaurant to the moment they leave
  • Solved all issues inherent to the service industry, with adaptability and dynamism
  • Managed a section of up to 40 seats with high turnover rate
  • Bussed and often ran food for my own section, in a very fast past manner
  • Trained new staff

Education

High School Diploma - Economics and Mathematics

01.2013

Languages

English
Native/ Bilingual
French
Native/ Bilingual
Spanish
Professional

Timeline

Server

Le Central
03.2025 - 07.2025

Server

Bistro Vendôme
12.2022 - 03.2025

Server

Le Kayoc
01.2022 - 10.2022

Seasonal Server

07.2013 - 01.2022

High School Diploma - Economics and Mathematics

JIMMY DUBERN