- Computers
- Electronics
- Cars
- Spending time with family
- Collecting Sports Memorabilia – Mostly NFL (Dallas Cowboys)
- Assisting father with Atwaterkentsruscom of which is an Antique Radio Museum
JIMMY EDINGTON
Fire Protection
Tivoli,TX
Summary
Highly skilled Service Manager with relevant background in leading customer-focused teams and implementing effective service strategies. Strong managerial capabilities, including team leadership, problem-solving skills, and a keen ability to multitask under pressure. Demonstrated success in improving customer satisfaction levels, streamlining operations, and fostering positive work environments.
Overview
32
32
years of professional experience
Work History
Fire Service Manager
Total Safety
, TX
01.2026 - Current
- TWIC Card is Current / NICET II Inspection and Testing of Water-Based Systems
- TEXAS Licenses = RME-I / Backflow License / FEL-B
- LOUISIANA Licenses = Fire Alarm / Fire Extinguisher / Fire Sprinkler
- Assisting Branch Manager in establishing Fire Services for the Corpus Christi office and recruiting employees.
- Engaged daily with all levels of organizational staff to ensure smooth operations.
- Managed daily operations of fire protection services and maintenance.
- Supervised team to ensure compliance with safety regulations and standards.
- Resolved customer inquiries and concerns regarding service delivery.
- Implemented quality control measures to enhance service reliability.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with customers, vendors, and suppliers.
Fire Protection Service Manager
Austin Fire Systems, LLC
, TX
01.2025 - 01.2026
- Assisted Branch Manager in establishing Beaumont office and recruiting employees.
- Facilitated ITM services for customers transitioning from existing and new sites to Beaumont office.
- Engaged daily with all levels of organizational staff to ensure smooth operations.
- Managed daily operations of fire protection services and maintenance.
- Supervised team to ensure compliance with safety regulations and standards.
- Resolved customer inquiries and concerns regarding service delivery.
- Implemented quality control measures to enhance service reliability.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with customers, vendors, and suppliers.
RME-I Inspector / Tech Lead
Fortis Fire & Safety
, TX
01.2024 - 01.2025
- Maintained current TWIC Card, NICET II certification, RME-I, Backflow License, and FEL-B.
- Executed fire pump testing across various environments to ensure compliance with safety standards.
- Performed backflow testing and maintenance to uphold system integrity.
- Worked in diverse settings to apply technical skills effectively.
Onsite Service Tech Lead – LSS
Vallen Distribution
, TX
01.2022 - 01.2024
- Executed fire pump testing to ensure compliance with safety standards.
- Diagnosed equipment issues using industry-standard tools and techniques.
- Performed routine maintenance on machinery to ensure optimal performance.
- Assisted customers with product inquiries and technical support requests.
- Maintained onsite industrial ITM operations to support continuous functionality.
- Inspected equipment for proper operation and safety hazards prior to use.
Operations - Field - Fire Sprinkler Lead Technician
Impact Fire
, TX
01.2021 - 01.2022
- Executed fire pump flow testing and commissioning across multiple environments.
- Conducted backflow testing and maintenance for irrigation, domestic, and fireline systems.
- Utilized ITM practices to enhance operational efficiency in diverse settings.
- Trained junior technicians on safety protocols and equipment usage.
- Coordinated inspections to ensure compliance with safety regulations.
- Collaborated with clients to understand their fire safety needs.
Fire Sprinkler Foreman
Firetrol Protection Systems
, TX
01.2019 - 01.2021
- Conducted inspections and service at various industrial and commercial sites.
- Coordinated daily schedules for team members and project timelines effectively.
- Advanced expertise in fire pumps through specialized training.
- Executed comprehensive fire pump flow tests to ensure safety compliance.
- Resolved on-site issues quickly to maintain project workflow and team morale.
- Inspected and maintained fire sprinkler systems on a regular basis to ensure proper functioning.
Fire Sprinkler Foreman
S&S Sprinkler
, LA
01.2016 - 01.2019
- Worked on inspections and services in industrial and commercial sites.
- Ensured compliance with safety regulations and industry standards on job sites.
- Worked closely with local authorities such as building inspectors or code enforcement officers when necessary.
- Prepared estimates for labor costs associated with completing new jobs or servicing existing ones.
- Installed piping, fittings, valves, alarms, detectors, and heads according to industry standards.
Implementation Engineer
Time Warner Cable
, TX
01.2014 - 01.2016
- Established JDSU SmartID CPW Testing for Pro:Idiom and SBB in Texas Region.
- Conducted comprehensive on-site surveys to assess customer requirements.
- Facilitated direct communication with customers to clarify final needs for Sales support.
- Coordinated daily activities among customers, contractors, and internal departments.
- Delivered support across various organizational levels to ensure project success.
Business Class Broadband Technician
TIME WARNER CABLE
, TX
01.2005 - 01.2014
- Installed and serviced cable, high-speed data, and voice services at various business locations.
- Collaborated with sales team to upsell additional products and services to clients.
- Engaged with customers daily on-site to address service needs and enhance satisfaction.
- Recognized for excellence in installation, service, and maintenance quality.
- Demonstrated proficiency in BCP, Ethernet, HSD, fiber optics, Pro:Idiom, SBB, and analog or digital video services.
Apprentice, Journeyman, Foreman, Supervisor
US FIRE, S&S Sprinkler, GRINNELL, SimplexGrinnell
, TX
01.1994 - 01.2004
- Engaged daily with customers to assess onsite sales and design requirements.
- Supervised job sites, showcasing strong leadership and team coordination.
- Acquired installation, maintenance, inspection, and repair skills in fire sprinkler systems.
- Gained underground experience across various environments and conditions.
- Trained in operating pipe fabrication tools such as threading machines and roll groovers.
- Developed product expertise with Bermad, Gem/Grinnell, and Tyco brands.
- Demonstrated knowledge of alarm systems including SimplexGrinnell, Silent Knight, Siemens, and FCI.
- Worked across sectors such as healthcare, education, government, and manufacturing.
Education
Sprinkler Fitter IV - Fire Protection
ABC / CEF
01.2001
Skills
- NICET certification
- Fire pump testing
- Backflow maintenance
- Safety compliance
- ITM operations
- Customer relationship management
- Technical support
- Project management
- Effective communication
- Problem solving
- Conflict resolution
- Time management
- Training and development
- Leadership development
- Employee hiring
- Reliability and responsibility
- Business development
- Revenue generation
- Resource allocation
- Technical troubleshooting
- Maintenance planning
- Regulatory compliance
- Flexible scheduling
- Quality control
- Staff training and development
- Preventive maintenance
- Team collaboration and leadership
- Customer service management
- Work planning and prioritization
- Continuous improvement
- Employee supervision
- Documentation and reporting
- MS Office proficiency
- Shift scheduling management
- Service quality management
- Staff motivation strategies
- Deadline orientation
- Coaching and mentoring skills
Interests
Certification
- FEL-B, 2874537, Fire Extinguisher License
- BACKFLOW PREVENTION ASSEMBLY TESTER, BP0019688
- RME-I, 2425143, State of Texas Fire Sprinkler Inspector
- E, 26109, State of Louisiana – Life Safety and Property Protection (LSPP) – Fire Alarm/Extinguisher/Sprinkler
- NICET II, Inspection and Testing of Water-Based Systems
Training
- Airmagnet Academy, Airmagnet Certified Design Professional, 2013-08-01
- Implementing and Troubleshooting HP Wireless Networks, 2013-12-01
- Comcast University, CommTech IV, 2005-06-01
- NCTI, Broadband Tech III, 2005-06-01
Timeline
Fire Service Manager
Total Safety
01.2026 - Current
Fire Protection Service Manager
Austin Fire Systems, LLC
01.2025 - 01.2026
RME-I Inspector / Tech Lead
Fortis Fire & Safety
01.2024 - 01.2025
Onsite Service Tech Lead – LSS
Vallen Distribution
01.2022 - 01.2024
Operations - Field - Fire Sprinkler Lead Technician
Impact Fire
01.2021 - 01.2022
Fire Sprinkler Foreman
Firetrol Protection Systems
01.2019 - 01.2021
Fire Sprinkler Foreman
S&S Sprinkler
01.2016 - 01.2019
Implementation Engineer
Time Warner Cable
01.2014 - 01.2016
Business Class Broadband Technician
TIME WARNER CABLE
01.2005 - 01.2014
Apprentice, Journeyman, Foreman, Supervisor
US FIRE, S&S Sprinkler, GRINNELL, SimplexGrinnell
01.1994 - 01.2004
Sprinkler Fitter IV - Fire Protection
ABC / CEF