Jimmy Gallardo
Alamogordo,New Mexico
Summary
Dynamic sales professional with proven success at PepsiCo, excelling in customer relationship building and strategic planning. Achieved significant sales growth by implementing innovative promotional strategies and delivering exceptional service. Skilled in complex problem-solving and product knowledge, consistently exceeding quotas while fostering strong client connections.
Overview
33
33
years of professional experience
1
1
Certification
Work History
GO Sales Representative
PepsiCo
03.1993 - Current
- Strengthened client relationships to increase brand loyalty.
- Collaborated with team members to execute promotional campaigns effectively.
- Analyzed market trends to identify opportunities for product placement and growth.
- Provided exceptional service, addressing customer inquiries and resolving issues promptly.
- Maintained accurate inventory records to ensure product availability and minimize shortages.
- Conducted product demonstrations to educate customers on features and benefits.
- Trained new staff on sales techniques and company policies, fostering a collaborative environment.
- Implemented feedback mechanisms to improve customer experience and satisfaction levels.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Provided feedback from customers to product development team, influencing future product enhancements.
- Exceeded sales targets through effective planning and goal setting.
- Enhanced customer satisfaction by providing comprehensive product demonstrations.
- Stayed up-to-date with industry trends to position company as market leader.
- Conducted detailed market analysis to guide development of sales strategies.
- Increased market penetration with introduction of innovative sales tactics.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Set and achieved company defined sales goals.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
- Maintained current knowledge of evolving changes in marketplace.
- Presented professional image consistent with company's brand values.
- Kept detailed records of daily activities through online customer database.
- Attended monthly sales meetings and quarterly sales trainings.
- Recorded accurate and efficient records in customer database.
- Stayed current on company offerings and industry trends.
- Developed, maintained and utilized diverse client base.
- Monitored service after sale and implemented quick and effective problem resolutions.
Education
High School Diploma -
Alamogordo High School
Alamogordo, NMSkills
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Sales expertise
Relationship building
Product and service knowledge
Sales presentations
Complex Problem-solving
Product and service sales
Client service
Strategic planning
Product promotions
Account servicing
Product merchandising
Accomplishments
I have accomplished many awards and certification for Pepsi co. I have also accomplished safety classes and required company training.
Certification
Certifications in CDL, forklift, p.e.p.s.i, safety certification and schoox training.
Languages
English and Spanish
Native or Bilingual
Timeline
GO Sales Representative
PepsiCo
03.1993 - Current
High School Diploma -
Alamogordo High School