Jimmy Guerra
Summary
Strongly committed to study and commit to a career in Project Management. Hardworking organized and patient polished in sales and handling customers and high stress urgent situations. Flexible and versatile strong team player, working equally as good alone
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate/Merchandiser
Dicks Sporing Goods
Freehold
09.2025 - Current
- Assisted customers in selecting sporting goods and equipment.
- Maintained product displays to ensure an organized shopping environment.
- Processed sales transactions efficiently using point-of-sale systems.
- Controlled stock of clothes on floor and backstock
- Handled packing and shipping of merchandise to customers for efficient order fulfillment.
- Participated in merchandise restocking and inventory management tasks.
- Handled customer complaints in a professional manner.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Received and displayed product shipments on store retail shelves upon delivery.
- Coordinated with team members to optimize inventory management.
Crew Member
Dunkin' Donuts
Freehold
09.2023 - 10.2024
- Prepared and served coffee beverages according to Dunkin' Donuts standards.
- Operated cash register, processed transactions, and handled customer inquiries.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Controlled stock on the floor. Restocked
- Controlled stock on the floor/Restock
- Participated in training new crew members on operational procedures and best practices.
Education
Freehold Township High School
Freehold, NJ06-2026
CAPM-PMP - Project Management
Brookdale Community College
Lincroft, NJ 06.2026 - 06.2026
Skills
- Visual merchandising
- Merchandise display
- Point of sale operation
- Inventory management
- Customer service
- Exceptional customer service
- Relationship selling
- Upselling
- Exceeds sales goals
- Teamwork and collaboration
- Team building
- Multi-tasking strength
- Time management
- Meeting deadlines
- Dispute mediation
- Effective communication
- Composed demeanor
- AI tools certification
- Leadership
- Time management
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- Design Fundamentals with AI
Timeline
CAPM-PMP - Project Management
Brookdale Community College
06.2026 - 06.2026
Sales Associate/Merchandiser
Dicks Sporing Goods
09.2025 - Current
Crew Member
Dunkin' Donuts
09.2023 - 10.2024
Freehold Township High School