Open To Work
Adam Cedeno
Visual Merchandiser/Sales Support 239-384-8958
Naples,FL
Summary
Highly motivated Visual Sales Support Associate with extensive customer service and sales experience. Outgoing and professional with a track record of driving increased sales, improving buying experience and elevating company profile with the target market. Consistently recognized for sales performance and excellence in customer service.
Overview
8
8
years of professional experience
Work History
Retail Sales Associate @ Visual Merchandiser
Wildflower
07.2020 - Current
- Engaged customers to build rapport and foster lasting relationships, enhancing customer loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Provided assistance by locating products and checking store system for merchandise at other sites, improving customer satisfaction and shopping experience.
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
- Maintained organized, presentable merchandise to drive continuous sales.
- Collaborated with retail representatives to enhance product presentations and advertising collateral, contributing to increased sales.
Visual Merchandiser Lead
Saksoff5th
Naples, fl
03.2023 - 02.2026
- Developed visual displays that increased customer engagement and contributed to sales growth.
- Created dynamic window and in-store displays that showcased new product launches effectively.
- Implemented seasonal themes in store layouts that drew increased customer interest.
- Executed merchandising and floor moves based on seasonal changes, business needs and trends.
- Analyzed customer behavior to optimize product placement and presentation.
- Collaborated with marketing team to align visual merchandising with brand campaigns.
- Organized store layout, fixtures and visual merchandising standards.
- Coordinated with suppliers to source props and materials for effective merchandising.
- Trained and mentored junior staff on visual merchandising techniques and standards.
Visual Merchandising Manager
City Furniture/Ashley
Bonita Springs
05.2021 - 11.2023
- Created themes, props, and lighting for merchandise displays to align with seasonal promotions and corporate sales objectives.
- Designed visual displays to effectively showcase new and featured products, enhancing customer engagement.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Innovated and simplified planograms and merchandising strategies to improve processes and results.
- Facilitated store adaptations of spaces to maximize merchandise presentation within spatial constraints and inventory storage limits.
- Collaborated with store managers to determine best placement for merchandise displays.
- Communicated visual merchandising information and standards via in-store training and regular meetings.
- Wrote merchandising guidelines for new product launch kits to keep teams on the same page and effective.
Retail Sales Associate
Nordstrom
05.2018 - 01.2023
- Provided personalized service to enhance customer satisfaction and drive sales.
- Assisted customers with locating and choosing merchandise in any store department.
- Assisted customers with purchases, locating items, and enrolling in reward programs to foster loyalty and satisfaction.
- Increased sales by offering advice on purchases and promoting additional products.
- Demonstrated products to customers, generating interest and facilitating sales.
- Used POS system to process sales, returns, online orders and gift card activations.
- Trained new associates on cash register operations, including opening and balancing the drawer.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Generated brand awareness and positive product impressions to increase sales.
Education
High School Diploma -
Abraham Lincoln High School
Brooklyn, NY06.1991
Skills
- Product merchandising
- Visual merchandising
- Sales
- Product sales
- Sales strategy
- Sales goals attainment
- Sales training
- Upselling
- Customer engagement strategies
- Product recommendations
- Retail product knowledge
- Store layout design
- Product display strategies
- Customer engagement
- Visual display techniques
- Stocking and Replenishing
- Shipment processing
- Point-of-sale systems
- Financial transaction management
- POS knowledge
- Team collaboration
- Team collaboration
- Upselling techniques
- FLUENT IN [LANGUAGE]
- Upselling techniques
Fashion Illustration
Since I was in the 6th Grade . I just picked up a pencil and began to sketch. My teacher asked to sketch the first thing that came to our mind. I sketch a wedding dress heavily beaded.
Fashion Illustrations and design
Acrylic painting
Languages
Spanish
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Interests
Sketching Fashion illustrations, and Acyclic painting
Timeline
Visual Merchandiser Lead
Saksoff5th
03.2023 - 02.2026
Visual Merchandising Manager
City Furniture/Ashley
05.2021 - 11.2023
Retail Sales Associate @ Visual Merchandiser
Wildflower
07.2020 - Current
Retail Sales Associate
Nordstrom
05.2018 - 01.2023
High School Diploma -
Abraham Lincoln High School