Mendy Reynoso
Chicago,IL
Summary
Resourceful Retail Merchandise Associate known for high productivity and efficient task completion. Possess specialized skills in inventory management, visual merchandising, and customer service that ensure store presentation aligns with brand standards and sales targets are met. Excel in time management, adaptability, and teamwork, leveraging these soft skills to enhance store operation and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Visual/Retail/Merchandise Associate
Macys Department Store
Los Angeles, CA
08.2023 - 09.2024
- Built relationships with customers through friendly interactions.
- Maintained cleanliness of store floor, fitting rooms, restrooms, windows, counters.
- Conducted inventories of merchandise regularly to ensure accuracy of stock levels.
- Collaborated with other departments within the organization to meet organizational objectives.
- Followed safety protocols while handling hazardous materials such as cleaning supplies.
- Assisted team members during busy times or when short-staffed.
- Assisted customers in selecting products based on their needs and preferences.
- Change mannequins and decorate the store according to the event/season.
Order Fulfillment Associate
Home Depot
Chicago, IL
02.2022 - 06.2023
- Maintained accurate records of orders, shipments, and inventory.
- Processed incoming orders in a timely manner according to company standards.
- Verified order accuracy prior to shipment.
- Resolved customer inquiries regarding order status and delivery.
- Coordinated with other departments to ensure efficient and timely processing of orders.
- Packaged items for shipping following established procedures.
Costumer Services
Checksmart Financial
Louisville, KY
03.2022 - 06.2022
- Answered incoming customer inquiries regarding product and service information.
- Provided assistance to customers in navigating website, placing orders, and resolving complaints.
- Responded to customer emails with accurate product and service information.
- Assisted customers with account maintenance such as resetting passwords and updating contact information.
- Generated reports on customer feedback, trends, and other metrics for management review.
Education
High School Diploma -
El Monte - Rosemead Adult School
El Monte, CASkills
- POS System Operation
- Effective communication abilities
- Loss prevention strategies
- Cash handling experience
- Merchandise presentation
- Brand Awareness
- In-store support
- Visual Merchandising
- Customer Service
- Quality Control
- Packing and shipping
- Product Merchandising
- Order Fulfillment
- Shipping and receiving
Languages
Spanish
Native/ Bilingual
Timeline
Visual/Retail/Merchandise Associate
Macys Department Store
08.2023 - 09.2024
Costumer Services
Checksmart Financial
03.2022 - 06.2022
Order Fulfillment Associate
Home Depot
02.2022 - 06.2023
High School Diploma -
El Monte - Rosemead Adult School
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