Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jimmy Ku

Laguna Hills,CA

Summary

Dynamic and dedicated professional with experience at Wag! in pet care and customer service. Proven ability to maintain high satisfaction through order accuracy and strong team coordination. Recognized for ensuring safety and fostering trust with clients and pets alike, while effectively managing multiple responsibilities in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Dog Walker

Wag!
03.2020 - Current
  • Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
  • Led dogs away from hazards, obstacles, and other animals to protect safety.
  • Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
  • Followed optimal schedules for animals as set by owners or supervisors.

Instacart Shopper

Instacart
05.2020 - 03.2025
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Tracked substitutions and informed customers of changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Skate Guard

Irvine Ice Rink
11.2017 - 01.2023
  • Carefully patrolled ice during hours of operation to monitor proper traffic flow and skaters' safety.
  • Inspected skating rink for hazardous conditions and informed supervisor of surface problems.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Initiated distribution, collection and upkeep of rented skates and tracked inventory.

Education

Transfer Degree - Audio Engineering

Saddleback College
Mission Viejo, CA
08-2028

Skills

  • Pet care
  • Order accuracy
  • Hospitality and accommodation
  • Team coordination
  • Safety regulations

Languages

Spanish
Native or Bilingual

Timeline

Instacart Shopper

Instacart
05.2020 - 03.2025

Dog Walker

Wag!
03.2020 - Current

Skate Guard

Irvine Ice Rink
11.2017 - 01.2023

Transfer Degree - Audio Engineering

Saddleback College

Similar Profiles

CREATE PROFILE