Jimmy Massey
Section,AL
Summary
Dynamic pharmacy owner with a proven track record at Section Pharmacy, INC, excelling in prescription verification and patient counseling. Achieved significant sales growth through innovative marketing strategies while fostering strong relationships with clients and healthcare providers. Committed to enhancing patient care and employee development in a supportive environment.
Overview
34
34
years of professional experience
Work History
Pharmacy Owner
Section Pharmacy,INC
01.1991 - Current
- Ensured compliance with federal, state, and local regulations through diligent monitoring of internal processes.
- Delivered exceptional patient care by staying up-to-date on industry trends and advancements in pharmacology.
- Increased repeat business from satisfied customers through attentive service delivery.
- Improved employee retention rates by creating a supportive work environment that encouraged professional development.
- Managed inventory levels to ensure optimal stock availability and timely replenishment.
- Evaluated employee performance regularly, offering constructive feedback and guidance for improvement opportunities.
- Developed strong relationships with medical professionals, fostering trust and collaboration for better patient outcomes.
- Implemented innovative marketing strategies to increase awareness of the pharmacy''s services and offerings.
- Established a welcoming atmosphere within the pharmacy, promoting accessibility and approachability among patients.
- Promoted health literacy among patients through educational materials and one-on-one consultations about medications or health conditions.
- Utilized advanced technology systems to streamline record-keeping and prescription management tasks.
- Optimized workflow processes for greater efficiency, leading to reduced wait times for customers.
- Collaborated with healthcare providers to develop comprehensive treatment plans tailored to individual patient needs.
- Reduced medication errors by enforcing strict adherence to guidelines when dispensing prescriptions.
- Trained and mentored staff members, resulting in improved performance and a cohesive team environment.
- Achieved growth in sales by implementing targeted promotional campaigns that focused on high-demand products.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Education
Registered Pharmacist - Pharmacy
Harrison College of Pharmacy
Auburn, AL03-1981
Skills
- Prescription verification
- Medication dispensing
- Insurance billing
- Patient counseling
Accomplishments
Graduated Auburn University School of Pharmacy
Earned RHO CHI
Worked 10 years in Chain pharmacy most as Front end manager
while being Pharmacist
Volunteered as Board member on our local hospital board
8 years as Chairman
Currently elected to city counsel place 2 in Section, AL
Affiliations
- Alabama Pharmacy Association
Timeline
Pharmacy Owner
Section Pharmacy,INC
01.1991 - Current
Registered Pharmacist - Pharmacy
Harrison College of Pharmacy
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