Jimmy Morales
Whippany,NJ
Summary
I am an Operations Coordinator committed to enhancing operational efficiency and delivering exceptional customer service. With a strong background in training and leading teams, I focus on fostering a collaborative work environment that drives continuous improvement. My expertise lies in streamlining processes and enhancing communication across departments to ensure we consistently achieve outstanding outcomes for our clients.
Overview
7
7
years of professional experience
Work History
Operations Coordinator
BJ's Wholesale
Whippany, New Jersey
02.2025 - Current
- Streamlined daily operations to maximize workflow effectiveness and improve customer satisfaction.
- Conducted training sessions for team members on operational procedures and safety protocols.
- Managed staff schedules to guarantee appropriate coverage during busy periods and special events.
- Facilitated communication across departments to enhance operational efficiency.
- Created documentation outlining operating instructions for staff members.
Handyman Helper
B G Electric inc
Flanders, New Jersey
10.2018 - 10.2023
- Delivered customer service to clients during home visits, ensuring satisfaction and support.
- Transported materials to job sites efficiently using company vehicles.
- Assisted handyman with maintenance and repair tasks, including carpentry, plumbing, and appliance installation.
- Utilized power tools such as drills and saws while adhering to safety protocols.
Education
High School Diploma -
Morristown High School
Morristown, NJ06-2020
Some College (No Degree) - Business Administration And Management
County College of Morris
Randolph Township, NJSkills
- Operations streamlining
- Training development
- Staff scheduling
- Operational documentation
- Cross-department communication
- Customer relationship management
- Workflow optimization
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Italian
Limited
Accomplishments
- recipient of customer service award
- Top performer award
Affiliations
Usually, when I'm off, I love to go on a long bike ride, go exploring, or go to a nice view with my canvas and paint
References
References available upon request.
Timeline
Operations Coordinator
BJ's Wholesale
02.2025 - Current
Handyman Helper
B G Electric inc
10.2018 - 10.2023
High School Diploma -
Morristown High School
Some College (No Degree) - Business Administration And Management
County College of Morris