Jimmy Ngoc Tran
Garden Grove,CA
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
5
5
years of professional experience
Work History
Server
Nova Kitchen & Bar
10.2022 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and repeat visits.
- Managed food and beverage orders efficiently, maintaining accuracy during high-volume service periods.
- Collaborated with kitchen staff to streamline communication and expedite order fulfillment.
- Trained new servers on menu items, service standards, and operational procedures.
Door-to-Door Sales Representative
Moxie Pest Control
01.2025 - 09.2025
- Developed comprehensive product knowledge to effectively address customer inquiries and objections.
- Cultivated strong relationships with potential clients through personalized interactions and follow-ups.
- Executed targeted sales strategies to increase market penetration in assigned neighborhoods.
- Collaborated with team members to optimize sales approaches and share best practices.
Serving, Bussing, Food Runner
Seafood Cove #2
05.2020 - 08.2022
- Company Overview: A restaurant serving Dim sum and Chinese entrees
- Coordinated timely delivery of food and beverages to tables, ensuring efficient service.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Monitored inventory levels, reporting shortages to management for timely restocking.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Education
Bachelor of Science - Kinesiology Major
California State University of Fullerton
Fullerton, CA06.2022
Skills
- Bilingual proficiency in English and conversational Vietnamese
- Self-motivated professional
- Effective verbal communication
- Strong problem-solving
- Proficient in high-pressure situations
- Strong relationship builder
Languages
English
Full Professional
Timeline
Door-to-Door Sales Representative
Moxie Pest Control
01.2025 - 09.2025
Server
Nova Kitchen & Bar
10.2022 - Current
Serving, Bussing, Food Runner
Seafood Cove #2
05.2020 - 08.2022
Bachelor of Science - Kinesiology Major
California State University of Fullerton
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