Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Jimmy Ramirez

Hayward,CA

Summary

Experienced Field Service Technician with strong diagnostic and troubleshooting skills in appliance repair. Committed to delivering high-quality customer service and mentoring new technicians for optimal performance.

Overview

2
2
Languages
1
1
Certification
1
1
year of post-secondary education
9
9
years of professional experience

Work History

Field Service Technician

BSH Home Appliances Corporation
Irvine, California
10.2017 - Current
  • Diagnosed appliance issues in customer homes using troubleshooting techniques.
  • Repaired various home appliances, ensuring compliance with company standards.
  • Mentored new technicians,assisted with warehouse hands on training

Education

EPA Type 1 And 2 - HVAC

IBT
Santa Clara
08.2011 - 08.2012

Skills

  • Diagnostics
  • Appliance repair
  • Troubleshooting methods
  • Customer service

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • EPA type 1 2

Timeline

Field Service Technician

BSH Home Appliances Corporation
10.2017 - Current

EPA Type 1 And 2 - HVAC

IBT
08.2011 - 08.2012
Jimmy Ramirez