Jimmy Simoes
Trumbull
Summary
Dedicated Maintenance Technician with extensive experience at Wawa, skilled in preventive maintenance and mechanical troubleshooting. Proven ability to enhance equipment lifespan through proactive repairs and inspections. Strong problem-solving skills complemented by expertise in electrical troubleshooting and effective teamwork, ensuring optimal functionality and safety in all operations.
Overview
9
9
years of professional experience
Work History
Maintenance Technician
7-11
07.2023 - 02.2025
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Installed new locks, door handles, and door closers.
- Collaborated with team members to complete larger repair projects efficiently.
- Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
- Detected and repaired machinery faults using electrical and manual testing methods.
- Positively engaged with customers and maintained professional appearance as company representative.
- Rewired and replaced faulty electrical components in equipment.
- Utilized variety of tools and test equipment to troubleshoot and diagnose equipment malfunctions.
- Repaired and replaced pumps, valves and motors.
- Replaced worn or broken parts on machines and equipment.
- Performed preventive maintenance and repairs on various types of equipment.
Maintenance Technician
Wawa
08.2020 - 03.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
- Increased machinery lifespan with detailed attention to routine and preventive maintenance tasks.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Performed preventive maintenance and repairs on various types of equipment.
Customer Service Representative
Wawa
03.2016 - 07.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Trained new Customer Service Representatives on company policies, procedures, and best practices.
Education
High School Diploma -
Kearny High School
Kearny, NJ06-2013
Skills
- Preventive Maintenance
- Building maintenance
- Mechanical troubleshooting
- Troubleshooting skills
- Safety awareness
- Hand and power tools
- Mechanical repair
- Electrical troubleshooting
- Parts replacement
- Equipment Repair
- Equipment installation
- Tool management
- Hand tools expertise
- Power tools proficiency
Languages
Portuguese
Professional Working
Timeline
Maintenance Technician
7-11
07.2023 - 02.2025
Maintenance Technician
Wawa
08.2020 - 03.2023
Customer Service Representative
Wawa
03.2016 - 07.2020
High School Diploma -
Kearny High School
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