Jimmy Smith
Coconut Creek,GA
Summary
Skilled Automotive Technician with a track record of enhancing quality control and operations monitoring at Goodyear Tire and Rubber Corp. Excelled in equipment maintenance and user training, significantly improving service standards. Expert in blueprint reading and issue analysis, I consistently deliver solutions that exceed employer expectations, ensuring high customer satisfaction.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Automitive Technican
Goodyear tire and rubber corp
Akron, OH
12.2005 - 11.2024
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Replaced defective components or parts as needed.
- Assembled new systems and sub-systems from drawings and schematics supplied by engineering department.
- Assisted in the design of new products or modifications to existing products for improved performance.
- Developed detailed reports documenting test results for analysis by engineers.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Provided technical support services to customers via phone or email communication.
- Installed software updates on customer machines while providing technical assistance when necessary.
- Set up laboratory test beds for performing experiments on various types of electronic equipment.
- Operated specialized diagnostic tools used to identify system faults.
- Analyzed data collected during testing to determine root cause of failure.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Adhered to all safety policies and procedures while working in the lab environment.
- Provided training sessions for junior technicians on proper use of test equipment and techniques for troubleshooting complex systems.
- Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
- Created wiring diagrams showing connections between components within circuit boards or assemblies.
- Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
- Followed safety practices to safeguard against injury and damage to property.
- Managed quality control and maintained high level of customer satisfaction.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Utilized hand tools to properly splice cables.
- Installed new components or replaced defective parts to restore functionality.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Completed scheduled appointments on time to drive quality service.
- Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.
- Kept records of parts and equipment used in projects to update inventory.
- Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
- Followed safety guidelines and wore protective gear when using power drills, circular saws, and other power tools.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Communicated with distributors to acquire necessary equipment for projects.
- Inspected materials and equipment regularly to check for potential hazards and machine defects.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Disassembled dysfunctional machinery to perform root cause analysis and repairs.
- Consulted blueprints and manufacturer manuals to plan appropriate and effective repair work.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
- Relayed important safety guidelines to clients to achieve thorough understanding of new equipment.
- Used register system to ring up customer purchases, process payments, and issue receipts.
- Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
Service Manager
Goodyear tire and rubber corp
Rex , GA
12.2005 - 02.2006
- Managed service staff to ensure customer satisfaction and compliance with company policies.
- Resolved customer complaints in a timely manner.
- Developed and maintained relationships with customers, vendors, and suppliers.
- Monitored service performance metrics to identify areas of improvement.
Automative Techinacan
Gator tire and rubber corp
Orlando , FL
03.2000 - 12.2005
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Automotive Technician
dw cambell goodyear
Buckhead, GA
02.1998 - 07.2000
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
Automitve Technician
Precision Tune Auto Care
Forest Park, GA
02.1996 - 03.1998
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
Education
High School Diploma -
Forest Park High School
Forest Park, GA05-1996
Skills
- Quality Control
- Operations Monitoring
- User Training
- Equipment Maintenance
- Issue Analysis
- Blueprint Reading
Certification
Ase certified in air condition, steering and suspension, brakes, manual transmission, automotive maintenance, electrical, engine performance, engine repair. i have been in a shop for almost 30 years i can do anything. from training to sales ive done it all. customer service is my strong suit.
Timeline
Automitive Technican
Goodyear tire and rubber corp
12.2005 - 11.2024
Service Manager
Goodyear tire and rubber corp
12.2005 - 02.2006
Automative Techinacan
Gator tire and rubber corp
03.2000 - 12.2005
Automotive Technician
dw cambell goodyear
02.1998 - 07.2000
Automitve Technician
Precision Tune Auto Care
02.1996 - 03.1998
High School Diploma -
Forest Park High School
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