Jimmy Tang
Sacramento,CA
Summary
Results-oriented team leader with a proven track record in online fulfillment seeking to leverage operational expertise and analytical skills in an analyst role. Adept at managing orders, optimizing inventory, and finding solutions to complex challenges. Strong communicator and collaborator with a demonstrated ability to drive efficiency and meet deadlines.
Overview
8
8
years of professional experience
Work History
Closing Team Lead
Target
11.2021 - Current
- Increased customer satisfaction with timely and accurate closings, ensuring smooth transactions.
- Promoted open communication among team members, fostering an environment conducive to problem-solving and idea-sharing that ultimately enhanced overall performance levels within the group.
- Maintained a comprehensive understanding of industry trends, regulations, and best practices, allowing for informed decision-making in response to evolving market conditions.
- Collaborated with cross-functional teams for seamless coordination of all aspects involved in the closing process.
- Optimized workflow processes to maintain a high level of efficiency within the closing department without sacrificing quality or accuracy.
- Enhanced team productivity by providing clear guidance, setting expectations, and offering support.
Line Cook
Chick-fil-A
03.2021 - 10.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
Intern
SEIU Local 1000
04.2017 - 11.2020
- Engaged with SEIU members to build rapport, address concerns, and provide information about union activities and benefits.
- Assisted in organizing and executing union events, such as rallies, meetings, workshops, or informational sessions.
- Participated in various campaigns aimed at advancing workers' rights, fair wages, and improved working conditions.
- Conducted outreach through phone calls or in-person visits to inform members about important issues and encourage participation in union activities.
- Recorded and maintained accurate records of member information, campaign data, and other relevant information.
- Provided assistance with office tasks such as filing, answering phones, scheduling, and preparing materials for meetings.
- Demonstrated the ability to work effectively within a team, coordinating efforts with fellow volunteers and SEIU staff members.
- Helped address member concerns or conflicts, providing support and resources to ensure their needs were met.
- Took on additional responsibilities or leadership roles within the volunteer team, showing initiative and dedication to the union's mission.
- Participated in training sessions or workshops to develop skills related to labor organizing, advocacy, or communication.
Education
High School Diploma -
John F. Kennedy High School
Sacramento, CA06.2019
Skills
- Adaptability
- Communication
- Leadership
- Staff Training
- Attention to Detail
- Team Assessment
- Facility Improvement
- Problem Solving
- Time Management
- Inventory Management
Languages
Spanish
Professional Working
Timeline
Closing Team Lead
Target
11.2021 - Current
Line Cook
Chick-fil-A
03.2021 - 10.2021
Intern
SEIU Local 1000
04.2017 - 11.2020
High School Diploma -
John F. Kennedy High School