Jimmy Vasquez
Sanger,CA
Summary
Performance-focused Medical Support Assistant offering broad-based experience in medical administration and patient care management. Talented at building and cultivating professional relationships, coordinating appointments and performing wide range of treatment procedures. Well-defined communication, technical and analytical aptitudes.
Overview
2
2
years of professional experience
Work History
Mental Health CNA
Community Behavioral Health Center
05.2023 - Current
- Monitor Patients every 15 minutes
- And chart patients’ activities
- Gather vitals and chart in Epic
- Collaborated with medical and clinical personnel to coordinate and implement client services
- Trained to deescalate violent/escalated behavior toward staff and patients through Pro-act certification
- Displayed sensitivity to cultural and linguistic needs of clients and families served
- Encouraged patients to discuss experiences in group and individual settings
- Observed and monitored client behavior and responses to treatment.
Medical Support Assistant (inpatient)
Department of Veterans Affairs
03.2023 - Current
- Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on patient's eligibility status
- Monitoring both inpatient and outpatient appointments in areas of responsibility
- Scheduling, canceling, re-scheduling appointments and/or consults.
- Maintain strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
- Enhanced office workflow for medical staff by maintaining accurate records and timely data entry.
Dispatcher
Department of Veterans Affairs
03.2023 - 11.2023
- Maintained and tracked detailed record of Veteran routes to appointments both written and electronically in Excel
- Followed Safety procedures to create a culture of service excellence, experience and patient safety by dispatching and directing routes for logged in electronically using Excel, volunteers and work studies
- Followed safety procedures and policies with rapid response, police dispatch to maintain Veterans safety and family members
- Answered inbound calls and coordinated with other departments to help Veterans get proper transport to appointments
- Upheld customer service, patient transport, patient safety, safe patient handling, infection prevention, emergent situations, Prevention and Management of Disruptive Behavior and patient experience to promote positive experiences for Veterans, family members, and visitors, work studies and volunteers to get Veterans to their appointments.
CNA
Department of Veterans Affairs
05.2022 - 03.2023
- Assist Veterans in daily living routines such as dressing, peri-care, mouth care, feedings, change out colostomy bags, empty urinals/drain catheters
- Gathered vitals, weights and input/output for meals and bowel/bladder in to CPRS
- Help Transfer using gait belts, ceiling lifts, 2 person transfers, sit-to stand lifts, mechanical lifts
- Observe and Report skin assessments, changes in residents mental and physical health
- Assist Veterans in RNA to help provided more therapeutic rehabilitation in their recovery process by communicating and following instructions with patients, physicians, therapist on their limits, ambulating patients and tracking progress
- Follow safety protocols and maintain a safe and clean work environment for patients and staff.
Education
Associate of Science - Kinesiology
Reedley College
Fresno04.2024
CNA Certification -
Fresno Adult School
Fresno, CA12.2021
Skills
- Output Monitoring and Reporting
- Electronic Recordkeeping in Excel
- Emotional and Social Support
- Patient Safety Management
- Vital Signs Collection in CPRS
- Range of Motion Exercises
- Monitoring Fluids
- Patient support
- ADL Assistance
- Conflict de-escalation
Personal Information
Title: Medical Support Assistant
Timeline
Mental Health CNA
Community Behavioral Health Center
05.2023 - Current
Medical Support Assistant (inpatient)
Department of Veterans Affairs
03.2023 - Current
Dispatcher
Department of Veterans Affairs
03.2023 - 11.2023
CNA
Department of Veterans Affairs
05.2022 - 03.2023
Associate of Science - Kinesiology
Reedley College
CNA Certification -
Fresno Adult School
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