Jimmy Villagomez
Phoenix,AZ
Summary
Proven warehouse worker and cashier with a track record of enhancing operational efficiency at Amazon. Skilled in heavy lifting and warehouse safety, coupled with exceptional problem-solving abilities. Increased order fulfillment accuracy by 20%, demonstrating a strong commitment to results and customer satisfaction. Expert in packaging, labeling, and maintaining a clean work environment. Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Strong understanding of OSHA standards and optimal safety guidelines. Hard worker consistently arrives early and stays late to get deadline-oriented jobs complete. Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up 100 pounds.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
Amazon
09.2023 - 06.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 95 pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Cashier
CEC Entertainment
09.2022 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
Cashier
Walmart
01.2022 - 12.2023
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Identified and resolved discrepancies and errors in customer accounts.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Greenway High School
Phoenix, AZSkills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Heavy Lifting
- Loading and unloading
- Warehouse Safety
- Problem-Solving
- Sorting and Labeling
- Order Picking
- Pallet Jack Handling
- Warehouse Organization
Languages
English
Full Professional
Timeline
Warehouse Worker
Amazon
09.2023 - 06.2024
Cashier
CEC Entertainment
09.2022 - 05.2024
Cashier
Walmart
01.2022 - 12.2023
High School Diploma -
Greenway High School