Jimmy Vuong
Philadelphia,PA
Summary
Dynamic and compassionate professional with experience at Golden Age Home Care, adept in documentation and interpersonal communication. Excelled in enhancing patient independence and resolving client issues, demonstrating a blend of empathetic patient care and efficient administrative skills. Proven ability to improve well-being and safety, ensuring meticulous record-keeping and fostering team collaboration.
Overview
7
7
years of professional experience
Work History
Home Health Aide
Golden Age Home Care
04.2021 - Current
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
Bilingual Receptionist
PHL
05.2018 - 06.2021
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Maintained visitor log for entering and leaving facility for security purposes.
Education
No Degree - Computer Sciences
High School Diploma -
04-2013
Skills
- Documentation
- Interpersonal communication
- Patient transport
- Behavioral management
- Schedule management
- Data entry
- Document control
- Front desk operations
- Security
- Team collaboration
- Computer proficiency
Timeline
Home Health Aide - Golden Age Home Care
04.2021 - Current
Bilingual Receptionist - PHL
05.2018 - 06.2021
CCP - No Degree, Computer Sciences
World Communications Charter School - High School Diploma,
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