Dynamic leader with a proven track record at Siemens Healthineers, driving strategic clinical education initiatives that enhance customer engagement and operational excellence. Expert in developing high-performing teams and fostering talent, while pioneering innovative training models that significantly boost revenue and retention. Adept at cross-functional collaboration and executive communication.
Overview
19
19
years of professional experience
Work History
Clinical Practice Head (XP Modality)
Siemens Healthineers – Education Services
Malvern, PA
01.2015 - Current
- Provide strategic leadership and executive oversight of the XP clinical education practice nationwide, ensuring alignment with Siemens Healthineers’ mission, sales objectives, and customer success outcomes.
- Spearhead revenue-generating education initiatives by establishing scalable programs and best practices, contributing to consistent year-over-year growth in profitability.
- Pioneered an outcome-based education model that transformed the delivery of customer training, resulting in increased on-site engagements, doubling revenue per system sold, and long-term retention of education services within the EWS portfolio.
- Serve as a cross-functional liaison between sales, product, service, and clinical teams to ensure seamless integration of education throughout the customer journey.
- Oversee national resource planning and curriculum development, adapting training strategies to emerging market needs, regulatory standards, and clinical innovation.
- Champion a culture of excellence, leading a high-performing team with one of the organization’s lowest attrition rates. XP ranks among the top in employee satisfaction, as reflected in exceptional Peakon engagement scores driven by a strong focus on work-life balance and career development.
- Represent the XP modality at national conferences, including RSNA, serving as a thought leader and advocate for innovation in clinical education.
- Mentor and develop emerging leaders, fostering a pipeline of talent, and reinforcing long-term organizational strength.
Senior Clinical Education Specialist
Siemens Healthineers
01.2007 - 01.2015
- Delivered expert-level training on Siemens radiography systems to both new and existing customers, creating clinical product champions.
- Designed and implemented structured mentorship and onboarding programs that became the XP team standard.
- Supported leadership functions during manager absences, including decision-making, conflict resolution, and project oversight.
- Assessed specialist competencies and developed customized training paths to strengthen field performance.
- Led recruitment and evaluation of XP/RF clinical education candidates, elevating overall technical acumen of the team.
- Frequently collaborated with sales and service teams to enhance the customer experience through high-impact product demos.
- Selected for Siemens’ Leadership Series, recognizing leadership potential and commitment to growth.
Education
BBA - Business Administration And Management
Columbia Southern University
Orange Beach, AL
08-2025
Skills
Leadership development and talent management
Strategic planning and operational excellence
Clinical education and healthcare technology
Cross-functional collaboration and change management
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