Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jimmy Guo Liang Wu Zheng

Kalamazoo

Summary

Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Friendly and outgoing Pet Sitter devoted to keeping animal environments safe, secure and clean. Background includes working in residential, business and agricultural environments to handle different animal needs. Smoothly coordinate food, medication and housekeeping schedules to maintain optimal animal health and pet owner peace of mind.

Overview

7
7
years of professional experience

Work History

Cashier

Bao Bao Cafe
08.2021 - 07.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Pet Sitter

Friendly Care
03.2021 - 05.2023
  • Prepared food and water following instructions from pet owners.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
  • Exercised animals regularly with walks and rigorous play activities.

Manager

Family Business
09.2017 - 02.2020
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.

Volunteer

The Lions Club
02.2016 - 02.2020
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

Bachelor of Arts - Aviation Management And Operations

Western Michigan University
Kalamazoo, MI
08.2027

GED -

Kingsborough Community College of The City University of New York
Brooklyn, NY
01.2022

Skills

  • Coin and Currency Counting
  • Report Preparation
  • Restocking
  • Loyalty Program Promotion
  • Pet Food and Supply Sales
  • Surgical Equipment Cleaning
  • Reconciling Cash Drawers
  • Group Assistance

Languages

Spanish
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Chinese (Cantonese)
Native or Bilingual
English
Professional Working

Timeline

Cashier

Bao Bao Cafe
08.2021 - 07.2023

Pet Sitter

Friendly Care
03.2021 - 05.2023

Manager

Family Business
09.2017 - 02.2020

Volunteer

The Lions Club
02.2016 - 02.2020

Bachelor of Arts - Aviation Management And Operations

Western Michigan University

GED -

Kingsborough Community College of The City University of New York
Jimmy Guo Liang Wu Zheng