Jina Gheen
Mt Pleasant,UT
Summary
Driven Personal Care Coordinator and Pharmacy Technician. Excelled in enhancing client and patient satisfaction through personalized care plans and efficient prescription processing. Demonstrates exceptional organizational skills and attention to detail, significantly improving communication and reducing medication errors. Skilled in fostering positive relationships and adept at adapting to diverse environments.
Overview
24
24
years of professional experience
Work History
Personal Care Coordinator
Therapy West
07.2022 - 09.2022
- Developed strong rapport with clients to foster trust.
- Communication between clients, families, and healthcare providers, ensuring timely updates on client progress.
- Maintained accurate and up-to-date documentation of client information to facilitate seamless continuity of care.
- Managed crises efficiently by assessing situations quickly and coordinating necessary intervention or support measures.
Lead Pharmacy Technician
Skyline Pharmacy & Pleasant Creek Family Pharmacy
08.1998 - 02.2014
- Reduced medication errors by implementing meticulous double-check system for all prescriptions filled.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
- Increased pharmacy revenue through effective upselling of over-the-counter products based on customer needs.
- Provided excellent customer service at point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
- Expedited prescription refills requests by promptly contacting prescribers'' offices for authorization.
- Supervised 2 pharmacy technicians and coordinated day-to-day assignments.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
GED -
North Sanpete High School
Mount Pleasant, UT03.1994
Skills
- GOOD TIME MANAGEMENT SKILLS
- EXCELLENT ORGANIZATIONAL SKILLS
- ATTENTION TO DETAIL
- SELF-MOTIVATED
- ABLE TO ADAPT EASILY TO ENVIRONMENT
- WORK WELL IN A GROUP SETTING
- COMMUNICATE VERBALLY WELL
- EXCELLENT PHONE CUSTOMER SERVICE
Timeline
Personal Care Coordinator
Therapy West
07.2022 - 09.2022
Lead Pharmacy Technician
Skyline Pharmacy & Pleasant Creek Family Pharmacy
08.1998 - 02.2014
GED -
North Sanpete High School
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