Jindu Vincent-Otiono
Downers Grove,IL
Summary
Architecture student passionate about sustainable design and collaboration. Strong communication skills enhance teamwork, while attention to detail ensures project success. Committed to employing creativity and problem-solving in every design endeavor.
Overview
4
4
years of professional experience
Work History
Pharmacy Customer Service Associate
Walgreen's Pharmacy
Downers Grove, Illinois
06.2026 - Current
- Assisted customers with medication inquiries and prescription refills, ensuring accurate information and support.
- Resolved customer complaints effectively and courteously, enhancing customer satisfaction.
- Processed prescriptions accurately for patients and healthcare providers.
- Assisted pharmacists with efficient, accurate prescription filling.
- Adhered to HIPAA regulations to maintain patient privacy and confidentiality.
- Answered incoming calls promptly, maintaining professionalism and courtesy in all interactions.
- Operated cash register for processing customer payments efficiently.
- Managed cash register transactions and processed payments efficiently.
Customer Service Associate
Walgreens
Downers Grove, USA
05.2023 - Current
- Assisted customers with product inquiries, processed transactions, managed inventory, and maintained clean, organized store environment.
- Became proficient in using POS systems and effectively handling customer concerns to maintain a positive shopping experience.
- Developed teamwork skills and enhanced communication and problem-solving abilities while supporting daily store operations and boosting customer satisfaction.
Product Intern
Crate Inc
New York, USA
05.2022 - 12.2022
- Tracked performance metrics, created user stories, and managed product backlogs using Figma to streamline development processes.
- Supported product development through market research, user feedback analysis, and collaboration with teams to enhance product features.
- Contributed to user experience improvements through testing and Agile processes.
- Adapted communication style to foster effective collaboration in virtual environments.
Education
Bachelor of Architecture - Architecture
University of Wisconsin, Milwaukee
Milwaukee, WI05-2028
Associate of Applied Science - Pre-Architecture
College of DuPage
Glen Ellyn, IL05-2025
High School Diploma -
Downers South High School
Downers Grove, IL06-2022
Lagoon Secondary School
Lagos, Nigeria06-2021
Skills
- Adobe InDesign
- Adobe Photoshop
- AutoCAD
- Hand Drafting
- Rhino
- SketchUp
Other Skills/Hobbies
- Communication/Public Speaking
- Swimming
- Violin
Affiliations
- National Society of Engineering (Spring 2026-Present)
- Architecture Club Leader-College of Dupage (Fall 2024-Spring 2025)
Timeline
Pharmacy Customer Service Associate
Walgreen's Pharmacy
06.2026 - Current
Customer Service Associate
Walgreens
05.2023 - Current
Product Intern
Crate Inc
05.2022 - 12.2022
Bachelor of Architecture - Architecture
University of Wisconsin, Milwaukee
Associate of Applied Science - Pre-Architecture
College of DuPage
High School Diploma -
Downers South High School
Lagoon Secondary School