Ye Bok Hwang

- Resolved customer inquiries and issues in a timely and professional manner

-Maintained thorough knowledge of products and services to effectively assist customers

- collaborated with team members to ensure seamless customer experiences

- Inventory management and product labeling operations

- Supported inventory control by tracking stock levels and assisting with restocking and inventory counts

- Built strong customer relationships through communication and service

- Collaborated with the team to meet and exceed sales targets

-Assisted in the creation of design concepts and presentations

- Assisted the design team in creating seasonal collections, including sketching and technical drawings

- Prepared mood boards, fabric swatches, and color palettes for presentations

- Supported design team in researching trends and sourcing materials

- Maintained an organized archive of designs, samples, and production documents