Jinette Ramilka Polanco Espinal
Lawrence ,MA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
2
2
years of professional experience
Work History
Warehouse Worker
The Home Depot Distribution Center
08.2022 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
- Maintained clean, orderly work environment free of hazards.
- Assisted in receiving, stocking and distribution of merchandise.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Operated equipment while observing standard safety procedures.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Helped train new employees in safe practices and warehouse procedures.
Warehouse Worker
Potpourri Group Inc.
03.2022 - 08.2022
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Expedited order processing by utilizing a barcode scanner to accurately select items from shelves.
- Demonstrated adaptability during peak season periods by quickly adjusting to increased workloads and demands.
- Maintained timely updates on workload progress through effective communication with supervisors.
Education
Marketing And Business -
Universidad Nacional Pedro Henríquez Urena
Santo Domingo República Dominicana 04.2017
Bachelor of Administrative Studies -
Universidad Nacional Pedro Henriquez Urena
Santo Domingo República Dominicana 08.2009
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Clear Communication
- Active Listening
- Critical Thinking
- Problem-solving abilities
- Customer Service
- Customer Relations
- Problem Resolution
- Computer Proficiency
- Team Development
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Warehouse Worker
The Home Depot Distribution Center
08.2022 - Current
Warehouse Worker
Potpourri Group Inc.
03.2022 - 08.2022
Marketing And Business -
Universidad Nacional Pedro Henríquez Urena
Bachelor of Administrative Studies -
Universidad Nacional Pedro Henriquez Urena
Similar Profiles
A'nyah LobdellA'nyah Lobdell
Dispatcher at Lazer Spot - Home Depot Distribution CenterDispatcher at Lazer Spot - Home Depot Distribution Center
OLGA SANCHEZOLGA SANCHEZ
General Office Associate at The Home Depot Distribution CenterGeneral Office Associate at The Home Depot Distribution Center
MAKIYA HARRISMAKIYA HARRIS
Inventory Control Quality Assurance Associate at The Home Depot Distribution CenterInventory Control Quality Assurance Associate at The Home Depot Distribution Center
Lisa RileyLisa Riley
Warehouse Associate at Home Depot Distribution CenterWarehouse Associate at Home Depot Distribution Center
Elvin GomezElvin Gomez
Production Manager at KeypolymerProduction Manager at Keypolymer