Summary
Overview
Work History
Education
Timeline
Generic

Jing Yang

Salem

Summary

Customer service professional with history of delivering bilingual support and ensuring client satisfaction. Known for resolving issues efficiently and improving customer experiences. Team-oriented and adaptable, excelling in communication and problem-solving.

Overview

9
9
years of professional experience

Work History

Costco Wholesale
08.2019 - Current
  • Work in three different warehouses (Dedham MA, East Lyme CT and South Windsor CT) and several positions (cashier, front end assistant, bakery wrapper, etc.). My experience in Costco helped me understand company culture, management and the collaboration among various departments, allowed me to gain organizational skills, and has provided me with extensive knowledge of how to provide perfect services, how to handle different vehicles, equipment and machinery, and how to cooperate with coworkers in fast-paced situations.

Bilingual Customer Service Representative

LogistiCare
09.2016 - 04.2018
  • Primary job duties include providing superior customer service to clients, efficient and accurate entering of all customer service requests into LogistiCare's data management system, performing all gate keeping functions related to trip authorization, documenting and resolving complaints and issues.

Education

Part time student - Ophthalmic Design & Dispensing

CT State Community College Middlesex
Middletown, CT
06-2026

Timeline

Costco Wholesale
08.2019 - Current

Bilingual Customer Service Representative

LogistiCare
09.2016 - 04.2018

Part time student - Ophthalmic Design & Dispensing

CT State Community College Middlesex

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Jing Yang