Kevin Huang
San Francisco,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Server
Hamano Sushi
03.2023 - Current
- Greeting customers upon entrance to therestaurant and assisting them with understanding the menu
- Check on all guests at appropriate intervals to refill drinks and respond to requests
- Familiarize customers with the menu and make appropriate suggestions based on their preferences.
Shift Lead
Walgreens
02.2023 - Current
- Responsible for managing front end of the store and making recommendations on the overall operations of the Pharmacy and Retail Store
- Support Store Manager with the overall operation of the store to achieve company deliverables
- Supervise store operation and team members, including assigning daily activities, delegating tasks to team members, opening/closing/changing shifts
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Self Employed
Etsy.com
07.2017 - Current
- Retailing of Japanese Anime products.
Server
Wayne's Sushi Bistro
10.2022 - 02.2023
- Greet and escort guests to tables while maintaining a friendly and professional attitude
- Attentive service to guests such as refilling water and drink as needed and check up during meals.
Shift Lead
Walgreens
01.2016 - 04.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
IT Support Specialist
Corovan
07.2014 - 12.2015
- Used ticketing systems to manage and process support actions and requests.
- Configured hardware, devices, and software to set up work stations for employees.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Team Lead
Walgreens
09.2012 - 04.2014
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Coached team members in techniques necessary to complete job tasks.
Education
Some College (No Degree) - Information Technology
City College of San Francisco
San FranciscoHigh School Diploma -
Abraham Lincoln High School
San Francisco05.2011
Skills
- Inventory Management
- Team Leadership
- Foreign language proficiency (Cantonese/Mandarin)
Certification
- ABC Responsible Beverage Service (RBS) Training
- CA Food Handler
Timeline
Server
Hamano Sushi
03.2023 - Current
Shift Lead
Walgreens
02.2023 - Current
Server
Wayne's Sushi Bistro
10.2022 - 02.2023
Self Employed
Etsy.com
07.2017 - Current
Shift Lead
Walgreens
01.2016 - 04.2017
IT Support Specialist
Corovan
07.2014 - 12.2015
Team Lead
Walgreens
09.2012 - 04.2014
Some College (No Degree) - Information Technology
City College of San Francisco
High School Diploma -
Abraham Lincoln High School
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