JINGLU WANG
Portland,OR
Summary
Seasoned Sr. Technical and Project Management Advisor renowned for guiding impactful clinical and revenue cycle projects across diverse healthcare service lines. Adept in analyzing, developing, and configuring Epic Professional Billing/Hospital Billing systems, effectively impacting 3,500+ clinicians. Expertise lies in orchestrating end-to-end software implementations within mid-sized hospital networks, specializing in the EHR's Professional Billing module. Recognized for conducting exhaustive workflow analysis, data assessment, and resolving technical complexities, ensuring seamless EHR integration across departments. Extensive experience spans hospitals and academic medical centers, collaborating at the intersection of healthcare and cutting-edge technology.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Consultant
CVS Health
02.2023 - Current
- Act as Project Manager for several high-impact, high-level clinical and revenue cycle projects affecting multiple service lines (300,000 employees, $322 billion annual revenue, 5+ million annual visits)
- Build, deploy and streamline clinical, registration, and financial workflows used by all MinuteClinic locations (2022 annual visit volume: 5.5 million visits, payor-plans: 22,400+ records)
- Create deliverables (Visio diagrams, PowerPoint slides, build trackers) to align key stakeholders and achieve consensus across different Epic modules (Ambulatory, Resolute PB, HIM, Security, Cogito)
- Perform break-fix analysis and configuration across a variety of master files (CER, NCC, EPM, EPP
- FSC, EMP) in ServiceNow and ancillary systems
Senior Clinical Systems Analyst/Project Manager
Stanford Healthcare
03.2020 - 12.2022
- Analyzed, developed, and configured Epic Professional Billing/Hospital Billing system for 3,500+ clinicians (University Annual Revenue: $8.27+ billion) as a senior analyst as well as a project manager
- Led, directed, and completed large-scale revenue optimization projects ($6.5 million+ service line), increasing efficiency of workflows more than 30%
- Advised on Epic transplant workflows for kidney, pancreas, and lung to integrate episodes-of-care module
- Provided implementation support for upgrades, incident-management, and software updates via Data
- Courier/Content Management for various master files, including BWR, CER, EPP, EPM, NCC, FSC
- CWP, FUP, and EMP and co-chaired Payer Plan Governance committee
- Configured healthcare reporting tools such as executive dashboards (CFO dashboards) and provided data-driven recommendations on how to improve operational efficiency for revenue cycle workflows to senior leadership.
Lead Consultant
Cottage Health
04.2019 - 01.2020
- Lead full-cycle software implementation of the Professional Billing module of an EHR for a mid-size hospital network in California (500+ beds) that was transitioning from Hospital Billing to Single Billing
- Office (SBO), leveraging certification to provide end-to-end consultative guidance and direction on change initiatives for a $1.4 million project for 20+ outpatient practices in multiple cities
- Plan and organize day-to-day activities, such as hiring staff, training junior team members, and allocating build responsibilities for deliverables
Graduate Research Assistant/Consultant
University of Pittsburgh, Lab
04.2018 - 03.2019
- Performed in-depth analysis of workflows, data collection, report details and other technical components associated with the use of EHR software in numerous departments and facilitated resolution to complex issues such as cancer-staging forms to standardize data collection in lymphoma- myeloma department and methods to reduce preventable readmissions in the emergency department for chronic conditions (pediatric asthma, type II diabetes)
Applications Trainer/Support Specialist
Weill Cornell Medical College, Cornell University
08.2012 - 03.2018
- With 4 teammates, train, implement, and configure Epic EMR system for 8,428+ total users (University
- Annual Revenue: $4.3 billion)
- JINGLU WANG jinglu@nyu.edu | Mobile: 404-558-1215
- On team of 104, implemented complex EHR systems in full life-cycles (235+ projects/year) for over000 employees and business associates, re-engineering workflows to enhance revenue, and improve efficiency
- Created training materials for transplant registrations (kidney, liver, pancreas, and bone marrow) and authorization protocol for surgery, cardiology, and other divisions by request; perform in-services as needed.
Training Coordinator
Continuum Health Partners, Inc, Cycle
03.2010 - 07.2012
- Supported, trained, and implemented clients on billing & appointment software (GE Centricity
- Business) (Size: 10,000+ employees, Annual Revenue: $93 million, combined operating budget: $2.1 billion)
- Taught reporting classes, including: scheduling statistical reports, utilization reports, and accounts receivable reports for department administrators, billing supervisors, and physician leadership for six affiliate hospitals
- Provided IT Support for offices in: New York, Pennsylvania, Georgia, Michigan, New Jersey
Office Manager
Delaware, Beth Israel Medical Center, Surgery
10.2008 - 03.2010
- Processed billing information and scheduled 9000+ patient encounters in two boroughs (Brooklyn/Manhattan)
- Spearheaded initiative to digitize 990+ office visits and dictations, resulting in more efficient indexing
- Synthesized raw data from 827 patient visits and 28 operative records to create Excel spreadsheet on cost/benefit ratio of maintaining separate offices over thirteen-month period
Education
Essentials of Clinical Research - Health, Clinical Research
Stanford University
08.2023
Master of Science - Health Economics & Policy
Cornell University, Weill Cornell Medical College, Medical Sciences
08.2017
Bachelor’s of Art -
New York University, College of Arts And Science
05.2008
Skills
- Content Management Systems
- Change Management
- Cloud Computing
- Customer Relationship Management
- Project Management
- Electronic Medical Record (EMR) Systems
Certification
- Epic Prelude
- Epic Cadence
- Epic Professional Billing
Organizations
- Beth Israel Medical Center
- Continuum Health Partners, Inc.
- Weill Cornell Medical College (Cornell University)
- University of Pittsburgh (Senathirajah Lab)
- Cottage Health
- Stanford Healthcare
- CVS Health
Timeline
Consultant
CVS Health
02.2023 - Current
Senior Clinical Systems Analyst/Project Manager
Stanford Healthcare
03.2020 - 12.2022
Lead Consultant
Cottage Health
04.2019 - 01.2020
Graduate Research Assistant/Consultant
University of Pittsburgh, Lab
04.2018 - 03.2019
Applications Trainer/Support Specialist
Weill Cornell Medical College, Cornell University
08.2012 - 03.2018
Training Coordinator
Continuum Health Partners, Inc, Cycle
03.2010 - 07.2012
Office Manager
Delaware, Beth Israel Medical Center, Surgery
10.2008 - 03.2010
Essentials of Clinical Research - Health, Clinical Research
Stanford University
Master of Science - Health Economics & Policy
Cornell University, Weill Cornell Medical College, Medical Sciences
Bachelor’s of Art -
New York University, College of Arts And Science
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