Jingsong Hu
West Covina,United States
Summary
Detail-oriented accounting student with strong customer service background and proven teamwork skills. Skilled in Microsoft Excel, financial recordkeeping, and problem-solving. Seeking to leverage education and work experience to begin a career in accounting, with a long-term goal of becoming a Certified Public Accountant (CPA).
Brings strong communication skills and ability to work efficiently under pressure. Ready to use and develop multitasking abilities and attention to detail in Accounting assistant role.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Chubby Cattle BBQ
Rowland Heights, CA
03.2024 - Current
- Delivered exceptional customer service in fast-paced restaurant environment.
- Managed multiple tables effectively, ensuring timely order taking and serving.
- Collaborated with kitchen staff to communicate food orders and special requests.
- Maintained cleanliness and organization of dining area throughout service shifts.
Runner/busser Lead
Wagyu House By The X-Pot, Rowland High
07.2022 - 02.2024
- Greeted customers in a friendly and professional manner
- Learned and followed all store policies and procedures, resulting in fewer mistakes and improved customer service
- Worked with project managers to develop and implement strategies for cost savings and resource optimization
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Resolved conflicts between team members, creating a positive working environment
Education
High school diploma -
Covina High school
06.2020
Associate degree - undefined
Mt. San Antonio College
12.2023
Bachelor of Science - Accounting
California State Polytechnic University, Pomona
Pomona, CA12-2025
Skills
- Computer Skills
- Effective Time Management
- Accounting
- Customer Service
- Microsoft Excel
- Customer satisfaction
- Organization
Websites
Languages
English
Mandarin
Cantonese
Timeline
Restaurant Server
Chubby Cattle BBQ
03.2024 - Current
Runner/busser Lead
Wagyu House By The X-Pot, Rowland High
07.2022 - 02.2024
Associate degree - undefined
Mt. San Antonio College
High school diploma -
Covina High school
Bachelor of Science - Accounting
California State Polytechnic University, Pomona
Hobbies and Interests
Snowboarding, Hiking, Work out, and badminton