Jingyi (Amy) Sun
Clifton
Summary
MBA-prepared business professional with experience in Business Information Systems, business process improvement, entrepreneurship, instructional support, and curriculum development. Brings combined experience from higher education, banking, university ERP transformation, and independent educational venture building. Skilled in Microsoft Excel instruction, workflow analysis, cross-functional collaboration, and practical technology integration. Actively expanding expertise through QuickBooks and Microsoft Office Specialist certification. Committed to applied, student-centered teaching that prepares learners for workforce readiness through business technology, problem-solving, and responsible AI use.
Entrepreneur with strong background in launching and scaling successful ventures. Skilled in strategic planning, business development, and financial management. Known for fostering team collaboration and consistently achieving high-impact results. Adept at adapting to changing market conditions and driving innovation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Founder, Curriculum Developer & Instructional Designer
JINGYIMAMA LLC / JMM
01.2025 - Current
- Design and develop original curriculum and educational content for bilingual English-Chinese learners, integrating language development, cultural understanding, and character education
- Create interactive learning experiences across digital content, live sessions, and published educational materials
- Use generative AI tools, including ChatGPT and DeepSeek, to support instructional design, content development, rubric creation, and workflow efficiency
- Apply technology tools for market research, audience analysis, and learner engagement
- Build and manage an independent educational venture through product development, publishing, branding, and audience growth
Business Process Analyst / Optimization
Valley Bank
Clifton, New Jersey
02.2021 - 06.2024
- Analyzed and improved business processes by mapping current-state workflows, identifying bottlenecks, and designing future-state solutions
- Facilitated cross-functional stakeholder discussions to align business requirements with implementation priorities
- Closed process gaps through structured analysis, data-informed decisions, and practical solution design
- Supported ERP-related workflows and operational improvements across teams
Business Development Manager
Computechsale LLC
Whippany, New Jersey
10.2016 - 04.2019
- Managed client relationships and supported revenue-generating business development activities for wholesale distribution operations
- Oversaw logistics coordination, including LTL shipments, bills of lading, and fulfillment documentation
- Supported operational flow and customer service across business functions
Program Business Analyst
Montclair State University
Montclair, New Jersey
08.2012 - 06.2015
- Re-engineered HR and Finance processes as part of a major ERP implementation initiative
- Improved workflow accuracy through redesigned processes, enhanced controls, and structured change management
- Translated user needs into business requirements, test scenarios, and implementation plans
- Supported cross-functional communication and stakeholder engagement across university departments
Business Analyst
IMPACT Research
Montclair, New Jersey
07.2011 - 02.2012
- Delivered an order-to-cash process improvement project by mapping workflows and identifying bottlenecks
- Improved cycle time by standardizing handoffs, clarifying ownership, and implementing practical controls
- Supported business operations improvement through structured analysis and problem-solving
Intern, Royalty Administration
Sony Music Entertainment
New York, New York
06.2011 - 08.2011
- Supported royalty verification, reconciliation, and internal record review
- Assisted with accuracy checks across royalty statements and related documentation
Teaching Assistant, Management Information Systems Department
Montclair State University
Montclair, New Jersey
01.2010 - 01.2011
- Provided instructional support to undergraduate students in Microsoft Excel and business software applications within an academic MIS environment
- Assisted students in developing practical spreadsheet skills, including functions, formulas, data organization, and business use cases
- Delivered one-on-one and small-group guidance to reinforce understanding through hands-on, step-by-step instruction
- Supported classroom and lab-based learning in business technology applications
Intern, Merchandise Operations
Walt Disney World
Orlando, Florida
08.2008 - 01.2009
- Supported guest-facing retail operations in a high-volume environment
- Assisted with point-of-sale operations, merchandise presentation, and customer experience support
Education
Master of Business Administration - Business Administration
Montclair State University
Montclair, New JerseyDual Bachelor’s Degrees - Finance, Sports Management
Tianjin University of Finance and Economics
Tianjin, ChinaSkills
- Business Information Systems
- Microsoft Excel Instruction
- Business Process Analysis
- ERP / Systems Support
- Curriculum Development
- Instructional Technology
- Student Support and Engagement
- Business Software Applications
- Entrepreneurship
- AI-Enhanced Teaching and Learning
- Cross-Functional Collaboration
Certification
- QuickBooks Certification — Expected 2026
- Microsoft Office Specialist (Excel) — Expected 2026
Interests
Business Information Systems, Business Software Applications, Spreadsheet Modeling and Data Analysis, Entrepreneurship and Small Business Management, Introduction to Business Technology, Applied AI in Business Education
ACADEMIC SERVICE AND ENGAGEMENT
- Interested in supporting departmental service, student mentoring, and experiential learning initiatives
- Willing to contribute to student engagement activities, recruitment events, and community outreach
- Ready to support curriculum improvement, learning outcomes assessment, and program development
Languages
English
Full Professional
Mandarin
Native or Bilingual
Timeline
Founder, Curriculum Developer & Instructional Designer
JINGYIMAMA LLC / JMM
01.2025 - Current
Business Process Analyst / Optimization
Valley Bank
02.2021 - 06.2024
Business Development Manager
Computechsale LLC
10.2016 - 04.2019
Program Business Analyst
Montclair State University
08.2012 - 06.2015
Business Analyst
IMPACT Research
07.2011 - 02.2012
Intern, Royalty Administration
Sony Music Entertainment
06.2011 - 08.2011
Teaching Assistant, Management Information Systems Department
Montclair State University
01.2010 - 01.2011
Intern, Merchandise Operations
Walt Disney World
08.2008 - 01.2009
Dual Bachelor’s Degrees - Finance, Sports Management
Tianjin University of Finance and Economics
Master of Business Administration - Business Administration
Montclair State University