Friendly, Enthusiastic, and Articulate Call Agent handles fast-paced, call center settings. Exhibiting patience and professionalism at all times. Driven to deliver top-notch telephone management services. Organizes work area to promote efficiency and provides superior customer service.
Hi, I’m
Jinnifur Starr
Mathis,TX
Summary
Overview
13
years of professional experience
Work History
Sonics Drive InBeaumont, Texas
Carhop/Cashier
01.2018 - 08.2018
Job overview
- Answered guest questions and promoted special products.
- Memorized orders and maintained accuracy in high-traffic times.
- Maintained positive and professional attitude.
- Accurately operated cash register to process customer payments.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service
Pizza HutGun Barrel City, Texas
Hostess/Server
08.2010 - 10.2011
Job overview
- Maintained clean work environment.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took initial drink orders and relayed information to wait or bar staff.
- Explained menu items and suggested appropriate options for food allergy concerns
- Cultivated warm relationships with regular customers
Palestine Health CarePalestine, Texas
Prep Cook/Baker
01.2008 - 01.2010
Job overview
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Build rapport on clients by paying attention to their likes and dislikes
- Exhibit patience and self control when clients get out of hand and disrespectful
- Complete tasks in timely fashion
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Created new recipes and updated existing ones to reflect changing trends and customer preferences
Winning StrategiesAthens, Texas
Call Agent
01.2006 - 01.2008
Job overview
- Developed understanding of business to better answer questions accurately
- Take notes while talking to clients to keep records and information up to date
- Build rapport with clients
- Handled customer escalations professionally, upholding positive team reputation and maintaining satisfaction.
- Kept records of calls placed and charges incurred.
Skills
Sales expertise
undefinedTimeline
Carhop/Cashier
Sonics Drive In
01.2018 - 08.2018
Hostess/Server
Pizza Hut
08.2010 - 10.2011
Prep Cook/Baker
Palestine Health Care
01.2008 - 01.2010
Call Agent
Winning Strategies
01.2006 - 01.2008
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