Jinny Max
Cincinnati,OH
Summary
Customer-focused Retail Associate with 12 years of customer service and a solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
20
20
years of professional experience
Work History
Sales Associate
Ann Taylor Loft
Cincinnati
03.2021 - 04.2026
- Styled customers with Ann Taylor Loft apparel and accessory selections.
- Processed POS transactions and handled returns, exchanges, and gift cards.
- Maintained fitting rooms with organized merchandise and brand standards.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Answered incoming telephone calls to provide store, products and services information.
- Opened credit cards
Sales Associate
Cole Haan
Kansas City
01.2006 - 01.2012
- Greeted Loft shoppers with warm, attentive customer service on sales floor.
- Talked about the new technology for Cole Haan Nike Air
- Helped customers with the sizing and also if they had any questions about the product
- Did a lot of online ordering to have it shipped to the state that the person lived in
- Was in the top 10% of sales people and always reached my goal
- Had repeat customers and kept a book of customer names who I reached out to and had repeat business with.
Education
Bachelor of Science - Exercise Physiology
University of Kansas
Lawrence, Kansas01.2011
Timeline
Sales Associate
Ann Taylor Loft
03.2021 - 04.2026
Sales Associate
Cole Haan
01.2006 - 01.2012
Bachelor of Science - Exercise Physiology
University of Kansas