Jirah Moreno
Baytown,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Specialist
HEB Grocery Store
12.2022 - 09.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Followed all company policies and procedures to deliver quality work.
Crew Team Member
AR Entertainment Hub
12.2021 - 11.2022
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Collaborated with team members to complete orders.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
Restaurant Team Member
Dairy Queen Restaurant
07.2020 - 11.2021
- Greeted guests pleasantly and answered menu questions.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Operated register to process payments and collect cash payment for order totals.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Bussed and reset tables to keep dining room and work areas clean.
- Supported sales efforts by suggestively upselling food items and increasing check averages.
Education
Associate of Applied Science - Dental Hygiene
Lee College
Baytown, TX04.2026
High School Diploma -
Goose Creek High School
Goose Creek, SC05.2022
Skills
- Staff Development
- Verbal and Written Communication
- Team Leadership
- Time Management
- Staff Training and Development
- Organizational Skills
- Cross-functional Teamwork
- Problem Solving
- Effective Communication
- Emotional Intelligence
Timeline
Specialist
HEB Grocery Store
12.2022 - 09.2024
Crew Team Member
AR Entertainment Hub
12.2021 - 11.2022
Restaurant Team Member
Dairy Queen Restaurant
07.2020 - 11.2021
Associate of Applied Science - Dental Hygiene
Lee College
High School Diploma -
Goose Creek High School