JIRATTIKAN TONGTODSAPHON
LASTI,BANGKOK
Summary
Personable, I am offering 12 years of experience service concerns for customers. Smoothly and solves the problem while maintaining loyal, satisfied customers. Focused on surpassing expectations and driving team success.
Overview
12
12
years of professional experience
Work History
Senior Customer Service Representative
WE COMPONENTS CO.LTD
02.2012 - 10.2023
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and complaints.
- Collaborated with cross-functional teams to develop new strategies for customer satisfaction
- To manage and follow up oversea shipment from factory to Thailand
- To manage the new order and arrange to customer
- To follow up and collect the payment from customer.
Education
High School Diploma -
DHEPSIRINROMKLAO
BANGKOK,THAILANDASSISTANT DENTISTRY - Dentistry (Pre-Dentistry)
FACUTY OF DENTISTRY MAHIDOL UNIVERSITY
BANGKOK, THAILANDBachelor of Business Administration -
PHANAKORN RAJABHAT UNIVERSITY
BANGKOK,THAILANDHigh School Diploma -
Bangkok Technical of Business Administration Scl
BANGOK, THAILAND2001
Skills
- Complaint Resolution
- Documentation Review
- Customer Support
- Problem Solving
- Vendor Management
- Payment Processing
- Live Chat Support
- Returns and Exchanges
- Client Relationship Management
- Call Center Experience
- Order Processing
- Inventory Management
- Shipping and Logistics
- Customer Service
Languages
English
Limited Working
INDOOR WORKOUT, RUNNING, SWIMMING, TRAVELLING
WORK HARD, EXERCISE HARDER
Timeline
Senior Customer Service Representative
WE COMPONENTS CO.LTD
02.2012 - 10.2023
High School Diploma -
DHEPSIRINROMKLAO
ASSISTANT DENTISTRY - Dentistry (Pre-Dentistry)
FACUTY OF DENTISTRY MAHIDOL UNIVERSITY
Bachelor of Business Administration -
PHANAKORN RAJABHAT UNIVERSITY
High School Diploma -
Bangkok Technical of Business Administration Scl
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