Jiset Figueroa
Inspection Services Inc
2
Languages
17
years of professional experience
Dedicated and detail-oriented administrative and operations professional with experience in logistics, air freight, dispatch coordination, customer service, and administrative support. Skilled in managing daily operations, coordinating schedules, preparing documentation, processing billing, and communicating effectively with customers, vendors, contractors, and field personnel.
Work History
Administrative Dispatcher
7 Years- Coordinated daily dispatch operations to ensure timely service delivery.
- Managed scheduling and routing of inspection teams for optimal efficiency.
- Streamlined communication between field staff and clients to resolve inquiries swiftly.
- Developed protocols for tracking inspection requests using internal software systems.
- Prepared and provided inspection quotes for potential clients based on project scope and services.
- Recorded and distributed detailed meeting minutes during monthly safety meetings.
- Collaborated with management and field staff to ensure smooth day-to-day operations and excellent customer service
FedEx Delivery Driver/Delivery Courier
1 Year 1 Month- Delivered packages efficiently while adhering to strict timelines and safety protocols.
- Operated vehicle navigation systems to optimize delivery routes and reduce transit times.
- Maintained accurate records of deliveries, ensuring compliance with company standards.
- Collaborated with warehouse staff to streamline loading processes and enhance productivity.
- Assisted in training new drivers on best practices for delivery efficiency and customer service.
Facility Technician
6 Years 3 Months- Answered incoming calls, supporting staff, vendors, and contractors with facility maintenance and construction project inquiries.
- Supported the maintenance department by monitoring supply levels and coordinating replenishment to avoid operational delays.
- Processed contractor billing and invoices, verifying accuracy and ensuring all documentation met payment approval requirements.
- Monitored supply levels and coordinated replenishment for maintenance department, preventing operational delays.
Air Freight Agent
3 Years 10 Months- Processed import and export cargo documentation, ensuring accuracy and compliance with airline and customs requirements.
- Supported truck drivers in completing cargo paperwork and securing shipment releases to facilitate smooth logistics.
- Coordinated with internal departments to resolve shipment issues and ensure timely cargo movements.
- Coordinated with internal departments to resolve shipment issues, ensuring timely cargo movements and customer satisfaction.
- Prepared and processed billing and invoicing for cargo shipments.
- Maintained accurate shipment records and entered data into cargo management systems to enhance operational efficiency.
Education
High School Diploma
Skills
Customer Service and Client Relations
Administrative Support
Billing and Invoice Processing
Vendor and Contractor Coordination
Quote Preparation and Customer Estimates
Team Collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
FedEx Delivery Driver/Delivery Courier
Federal Express
02.2021 - 03.2022Read More
Administrative Dispatcher
Inspection Services Inc
08.2019 - 08.2026Read More
Facility Technician
Lennox School District
05.2013 - 08.2019Read More
Air Freight Agent
ANA Cargo (LAX)
03.2009 - 01.2013Read More
Torrance High School
High School Diploma
Read More