Jissel Mercado
Bahama Bucks
820 Crooked Creek Ln,Texas
Summary
Dynamic Snow Cone Maker at Bahama Bucks with strong communication and customer service skills. Expertly managed peak service periods, ensuring customer satisfaction and efficient operations. Recognized for maintaining high sanitation standards and fostering a friendly atmosphere, contributing to a positive guest experience. Proven ability to engage customers and resolve conflicts effectively.
Work History
Snow Cone Maker
2 Months- Prepared shaved ice orders quickly while maintaining consistent portion sizes and presentation.
- Added syrups and toppings accurately according to customer preferences and store standards.
- Operated cash register and processed customer transactions efficiently during busy service periods.
- Maintained clean serving areas, equipment, and workstations throughout shift.
- Followed food safety procedures when handling ingredients, utensils, and storage containers.
- Replenished cups, syrups, and supplies to support smooth daily operations.
- Assisted customers with menu selections and special order requests in fast-paced environment.
- Supported closing duties by restocking, sanitizing surfaces, and organizing prep areas.
- Provided excellent customer service by addressing inquiries about ingredients or allergy concerns promptly and knowledgeably.
- Effectively managed multiple customers simultaneously during peak hours while maintaining superior levels of efficiency.
Education
High School Diploma
Skills
Strong communication skills
Patience and empathy
Organization and planning
Sanitation and cleanliness
Conflict resolution strategies
Teamwork
Customer service
Friendly and outgoing
Dependable and responsible
Guest service
Greeting customers
Customer engagement
Timeline
Snow Cone Maker
Bahama Bucks
06.2026 - 08.2026Read More
Life High School Waxahachie
High School Diploma
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