Ji Su Park
Beaverton,Oregon
Summary
Hardworking employee enthusiastic about learning inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building, and problem-solving abilities. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Sales Lot Manager
Lithia Cadillac of Portland
10.2017 - 03.2023
- Assisted sales and service staff with moving automobiles to keep operations running smoothly.
- Parked vehicles in visually appealing ways to attract customer attention and increase sales.
- Achieved and maintained pristine condition of automobiles on lot and in showroom.
- Added and maintained key tags, inspection decals and window stickers for vehicles on sales lot.
- Rendered excellent service to customers.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Supervised site investigations, reported issues and escalated those that required further assistance.
Service advisor helper
Lithia Cadillac Of Portland
01.2019 - 01.2020
- Responsible for customer information, Loaner program/Loaner agreements, and helping customers with payments on their repairs
- Customer service and communication skills.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Documented problems and corrective actions to maintain records.
- Maintained up-to-date knowledge of product and service changes.
- Investigated and resolved customer inquiries and complaints quickly.
- Delivered prompt service to prioritize customer needs.
Cashier/Waiter
Sushi Hana
01.2016 - 09.2017
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Checked identification for proof-of-age for alcohol sales.
Education
Transfer Program -
Portland Community College
Portland, ORBachelor of Science - Medicine: Health Studies Health Science
Portland State University & OHSU School of Public Health
Portland, OR06.2024
High School Diploma -
Southridge High School
Beaverton06.2016
Skills
- Inventory Maintenance
- Operational Planning
- Customer Engagement
- Vehicle Transportation
- Records Management
- Listening Skills
- Attention to detail
- Team building
- Self-Motivated
- Attention to detail
- Team building
- Self-Motivated
Languages
Korean
Native or Bilingual
English
Native or Bilingual
Timeline
Service advisor helper
Lithia Cadillac Of Portland
01.2019 - 01.2020
Sales Lot Manager
Lithia Cadillac of Portland
10.2017 - 03.2023
Cashier/Waiter
Sushi Hana
01.2016 - 09.2017
Transfer Program -
Portland Community College
Bachelor of Science - Medicine: Health Studies Health Science
Portland State University & OHSU School of Public Health
High School Diploma -
Southridge High School
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