Jitapha Khongsabai (Jessie)
Elmhurst,NY
Summary
Hospitality professional skilled in creating memorable guest experiences and maintaining high standard of service. Proven ability to manage guest interactions efficiently, ensuring seamless experience. Committed to team collaboration and adapting to dynamic environments, with focus on communication and problem-solving.
Overview
6
6
years of professional experience
Work History
Hostess
Pranakhon
10.2024 - Current
- Greeted and seated guests, ensuring positive first impressions and optimal flow of service.
- Managed reservation system, optimizing table turnover and accommodating special requests efficiently.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Waitress
Bangkok54
12.2021 - 09.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Waitress
Thai@Main Street
01.2020 - 12.2022
- Provided exceptional customer service in fast-paced dining environment.
- Assisted with menu recommendations based on customer preferences and dietary restrictions.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
Waitress
Bua Thai Cuisine
10.2019 - 12.2021
- Provided excellent customer service by promptly taking orders and addressing guest inquiries.
- Adapted to high-pressure situations during peak hours while maintaining a positive demeanor.
- Supported team members by efficiently managing tables and facilitating smooth operations.
Skills
- Patience and empathy
- Effective multitasking
- Hospitality service expertise
- Special requests handling
- Performance improvement
Timeline
Hostess
Pranakhon
10.2024 - Current
Waitress
Bangkok54
12.2021 - 09.2024
Waitress
Thai@Main Street
01.2020 - 12.2022
Waitress
Bua Thai Cuisine
10.2019 - 12.2021
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