Jitender Singh
Martinsburg,USA
Summary
Dynamic Team Leader with extensive experience at Procter & Gamble, driving operational excellence through Integrated Work Systems (IWS) and fostering a culture of continuous improvement. Proven track record in coaching and mentoring teams, achieving significant reductions in downtime and enhancing productivity. Skilled in strategic planning and loss elimination techniques.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Team Leader (Autonomous Maintenance Coordinator)
Procter & Gamble Home Products Pvt. Ltd.
Tabler Station, WV
04.2021 - Current
- Responsible for all critical results related to Safety, Quality, Cost, Production, Delivery, and Morale for the shift team.
- Developed a cultural health action plan while coaching members through progression from new hire to Tech 3 level.
- Conducted quarterly discussions for performance reviews addressing personnel issues constructively.
- Documented outages in performance along with improvement plans while organizing Rewards & Recognition events.
- Established a High-Performance Organization (HPO) culture by coaching and developing team capabilities.
- Directed ownership of skill profiles to inform training strategies and execute RTT DMS initiatives effectively.
- Trained staff on Loss Elimination methods while ensuring compliance with procedures for new hires.
- Partnered with Line Leader to boost skill enhancement efforts and optimize performance metrics.
- Managed the tracking of AM0-3 progress through collaboration with AM coaches and line leaders, ensuring consistent execution across all production lines.
- Improved visibility and recognition of AM0-3 models, fostering a culture of accountability and urgency for the timely completion of AM audits.
- Conducted spot checks on AM0-3 execution to ensure adherence to key practices, including boundary maps, team folders, EO binders, DMS qualification gates, base conditions, and 5S sustainability.
- Promoted the sharing of best practices among equipment teams, SEAOS, and DMS leaders to enhance operational efficiency and effectiveness.
- Developed and refined AM4 training content and systems, leveraging global pillar standards, and initiated weekly tracking of AM4 progress, while creating a roadmap for future initiatives.
- Supported teams are facing challenges in AM progression through coaching and guidance, while also facilitating leadership training and qualification processes related to AM4 and AM capability development.
Shift Team Leader – Skin Care Packing
Procter & Gamble Home Products Pvt. Ltd.
Baddi, HP (INDIA)
08.2016 - 04.2021
- Managed a team of 10, including employees, trainees, and contractors, to execute production plans efficiently on a daily basis.
- Qualified in P&G global standard packing platforms, including TFS15 Filler, Cartopac cartoner, Pester Bundler, 3M case sealer, Markem laser printer, Videojet printer, OCR, and Cognex camera.
- I utilized IWS tools daily to resolve line-related issues and troubleshoot breakdowns, employing breakdown elimination strategies to minimize losses.
- Identified and eliminated chronic and sporadic losses using the Unified Problem-Solving (UPS) tool, driving continuous improvement in production efficiency.
- Led the PDCA (Plan, Do, Check, Act) cycle, updating scorecards and conducting gap analyses, and sharing results and action plans with leadership on a monthly basis.
- Spearheaded efforts to reduce planned downtime by eliminating work process losses through the Work Process Improvement tool, while managing the Daily Management System (DMS), and Daily Direction Setting (DDS) meetings.
- Acted as a Subject Matter Expert (SME) for the Pester Bundler and EOL Case Sealer, preparing advanced troubleshooting guides and leading initiatives for new SKU projects, including IQ, OQ, and PQ evaluations.
Shift Leader Team and AM Leader – BCRPM Warehouse
Procter & Gamble Home Products Pvt. Ltd.
Baddi, HP (INDIA)
03.2015 - 08.2016
- Led a team of six in the Beauty Care RPM, ensuring effective material receiving, storage, and issuing processes aligned with production plans.
- Developed and implemented work processes for material goods receiving and issuing, achieving 100% accuracy in rack management and inventory records (IRA).
- Managed warehouse operations utilizing systems like SAP and RTCIS, focusing on equipment efficiency and maintenance, and driving productivity improvements.
- Created and executed training plans for shift team members, enhancing skills, and optimizing manpower for unloading operations.
- Ensured adherence to safety, quality requirements, and compliance standards, leading initiatives such as the AM Model and safety maps to improve workplace safety.
- Conducted thorough root cause analyses for supply chain disruptions, implementing actionable plans with rigorous tracking to prevent recurrence, and maintain a monthly IRA of 100%.
End of line owner- Hair Care
Procter & Gamble Home Products Pvt. Ltd.
Baddi, HP (INDIA)
06.2012 - 03.2015
- Qualified in P&G global standard packing platforms, including Monoblock, case sealer, and Videojet printer, ensuring operational excellence in packaging processes.
- Developed and implemented action plans for machine loss elimination, utilizing root cause analysis, fishbone diagrams, and breakdown elimination (BDE) strategies for process failures.
- Managed the onboarding, training, and leave records of team apprentices, ensuring effective integration and development within the team.
- Oversaw the RTCIS system, including PDR filling, batch confirmation, and production confirmations in SAP, while tracking yield percentages and material utilization reports to share with leadership.
- Acted as a backup for the Shift Leader, managing the Monoblock filler and daily manpower operations, while also leading AM-4 qualification training for team members.
Mechanical Expert – Fabric Care Making Department
Procter & Gamble Home Products Pvt. Ltd.
Mandideep, MP (INDIA)
08.2007 - 05.2012
- Operated the Agglomeration Tower in accordance with QA norms to ensure the production of high-quality products, maintaining strict adherence to quality standards.
- Managed maintenance responsibilities by developing performance standards, establishing deadlines, and prioritizing tasks, while implementing autonomous and preventive maintenance (AM and PM) strategies to enhance equipment reliability.
- Oversaw various types of heavy equipment, including mixers, V-blenders, screw conveyors, belt conveyors, and dust control systems, ensuring optimal performance and compliance with maintenance standards.
- Maintained all shift communication documents, such as TAMU, defect lists, and log books, while ensuring that actions from equipment owners were completed to achieve loss elimination goals.
- Trained machine operators in cleaning, inspection, lubrication, and the development of visual control standards, while utilizing IWS tools like RCA, 6W2H, Why-Why, BDE, and UPS to resolve daily issues and breakdowns effectively.
Technical Apprentice
Procter & Gamble Home Products Pvt. Ltd.
Mandideep, MP (INDIA)
06.2006 - 08.2007
- Gained foundational experience in manufacturing operations and maintenance practices.
- Collaborated with team members to streamline production processes.
- Maintained equipment and tools for operational efficiency.
- Documented technical procedures for training new staff members.
Education
Bachelor of Computer Application -
CV Raman University
01.2010
Honors Diploma - Computer Applications
AISECT
01.2008
National Trade Certificate - Mechanic Refrigeration & Air Conditioning
National Council for Vocational Training (NCVT)
01.2006
Some College (No Degree) - +2 (Non Medical)
Govt. Senior Secondary School, Harchakian
03-2002
Skills
- Integrated Work Systems (IWS)
- Operational excellence
- Coaching and mentoring
- Loss elimination
- Continuous improvement
- Problem solving
- Employee training
- Goal setting
- Team building
- Key performance indicators
- Continuous Improvement
- Classroom Instruction
- Loss Elimination Techniques
- Team Leadership and Mentoring
- Strategic Planning and Execution
Certification
- Artificial Intelligence and Generative AI Foundations, Procter & Gamble, 05/01/25
- Autonomous Maintenance Qualified Auditor, Procter & Gamble
Personal Information
Education
other,other
Languages
- English
- Hindi
Disclaimer
I declare that the information provided above is true and accurate to the best of my knowledge., 12/18/25, Jitender Singh
Awards
- CEO Award, P&G Tabler Station USA in 2024.
- Nominated for the North America Hair Care AM Coach Award in 2024.
- CEO Award, P&G Baddi INDIA, 2018.
- Awarded for best operation team in 2018.
- Awarded for best project team in Warehouse in 2017.
Timeline
Team Leader (Autonomous Maintenance Coordinator)
Procter & Gamble Home Products Pvt. Ltd.
04.2021 - Current
Shift Team Leader – Skin Care Packing
Procter & Gamble Home Products Pvt. Ltd.
08.2016 - 04.2021
Shift Leader Team and AM Leader – BCRPM Warehouse
Procter & Gamble Home Products Pvt. Ltd.
03.2015 - 08.2016
End of line owner- Hair Care
Procter & Gamble Home Products Pvt. Ltd.
06.2012 - 03.2015
Mechanical Expert – Fabric Care Making Department
Procter & Gamble Home Products Pvt. Ltd.
08.2007 - 05.2012
Technical Apprentice
Procter & Gamble Home Products Pvt. Ltd.
06.2006 - 08.2007
Bachelor of Computer Application -
CV Raman University
Honors Diploma - Computer Applications
AISECT
National Trade Certificate - Mechanic Refrigeration & Air Conditioning
National Council for Vocational Training (NCVT)
Some College (No Degree) - +2 (Non Medical)
Govt. Senior Secondary School, Harchakian