Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jitesh Rathod

Summary

Dynamic entrepreneur with 15 years at 18th Street Tobacco & Liquor, excelling in customer service and budget planning. Proven success in boosting sales through strategic promotions and effective merchandise planning. Skilled in analytical thinking, I foster strong vendor relationships and drive operational efficiency, ensuring exceptional experiences for customers and staff alike.

Overview

22
22
years of professional experience

Work History

Retail Store Owner/Manager

18th Street Tobacco & Liquor
Monroe, LA
07.2009 - 03.2023

Highly motivated and results-oriented entrepreneur with 15 years of experience in the liquor store industry, possessing a proven track record of successfully managing and growing businesses. Expertise in inventory management, staff training, customer service, and implementing effective marketing strategies to drive sales and profitability. Passionate about building strong relationships with customers and vendors, and dedicated to providing exceptional customer experiences.

  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Boosted sales revenue with targeted promotions that capitalized on seasonal trends and consumer preferences.
  • Maximized profitability by periodically re-evaluating product pricing based on supplier costs, competitor prices, and customer demand.
  • Managed daily operations efficiently, overseeing staff schedules, inventory control, and financial transactions.
  • Trained and motivated employees to perform daily business functions.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Cultivated loyal customer base by providing exceptional service, personalized recommendations, and timely resolution of issues or complaints.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

Maintenance Supervisor

Days Inn Hotel
Ruston, LA
09.2001 - 07.2009

Highly skilled and reliable hotel maintenance professional with 10+ years of experience in general repairs, plumbing, electrical, and HVAC systems. Proven ability to troubleshoot issues, maintain building systems, and provide excellent customer service.

  • Performed routine and preventative maintenance on hotel rooms, public areas, and equipment.
  • Troubleshooted and repaired plumbing, electrical, and HVAC issues
  • Maintained a clean and safe environment for guests and staff.
  • Followed safety protocols and procedures.
  • Collaborated with other departments to ensure smooth operations.
  • Ensured the proper functioning of all hotel equipment and systems.
  • Performed any related duties as requested by the manager.

Education

Bachelor of Arts - Business Administration And Management

SMT Chauhan Arts College
Vyara India
06-1996

Skills

  • Customer service
  • Analytical thinking
  • Store operations
  • Social media marketing
  • Employee scheduling
  • Budget planning
  • Merchandise planning
  • Performance analysis
  • Local marketing
  • Problem solving
  • Time Management
  • Promotional planning

Timeline

Retail Store Owner/Manager

18th Street Tobacco & Liquor
07.2009 - 03.2023

Maintenance Supervisor

Days Inn Hotel
09.2001 - 07.2009

Bachelor of Arts - Business Administration And Management

SMT Chauhan Arts College
Jitesh Rathod