Jithin Julius
Brownstown Charter Township,MI
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Event Coordinator
Veliyath Payyappilly Family Trust
Thrissur, Kerala, India
11.2020 - 12.2023
- Collected dividend and funds from trust's members and maintained the accounts of the trust.
- Demonstrated leadership by making improvements to work processes.
- Gathered the application of the people in financial need and helped them with the procured trust fundings.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Organized and scheduled the of meetings and gatherings of the organization yearly.
- Achieved cost-savings by developing functional solutions to problems.
Automotive Service Supervisor
J&D Autocraft
Karukutty, Kerala, India
09.2019 - 09.2020
- Provided customer service by responding to inquiries and resolving problems in a timely manner.
- Answered customer calls, emails, and live chat inquiries promptly and courteously.
- Assisted customers with product selection, order placement, billing questions, and returns.
- Identified customer needs and offered solutions to enhance the customer experience.
- Developed relationships with customers through proactive follow-up on orders.
- Collaborated with other departments to ensure quality service delivery for customers.
- Reviewed current processes and procedures for accuracy and efficiency improvements.
- Educated customers on product features and benefits to support sales efforts.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Generated detailed engineering drawings from SolidWorks models.
- Developed CAD drawings for mechanical parts, assemblies and components.
- Developed detailed AutoCAD drawings for projects, including construction plans and 3D models.
- Created technical drawings for components of complex engineering systems.
- Edited existing CAD files to make modifications and updates as needed.
- Assisted in the preparation of project documentation and reports.
- Developed CAD models of components using SolidWorks software.
Engineering Graduate Apprentice
Steel and Industrials Forgings Limited
Thrissur, Kerala, India
09.2018 - 09.2019
- Compiled reports and reported findings to staff teams.
- Ordered appropriate spare parts and tools to meet the requirements of production and maintenance departments. Also maintained adequate stock levels and overall organizational needs.
- Worked under the supervision of senior department heads to help plan and direct work of organization with the analysis of work efficiency.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
- Supported project planning by collecting and documenting measurements, marking installation points and cutting materials to desired sizes.
- Read plans, instructions or specifications to determine work activities.
- Organized and maintained records regarding forging procedure, operational details, raw materials stocks, and allotments along with other forging requirements.
- Generated detailed engineering drawings from SolidWorks models.
- Utilized AutoCAD to create schematics and diagrams.
- Performed complex 2D and 3D design tasks with Solidworks software.
- Worked closely with engineers to ensure accuracy of CAD designs according to customer requirements.
Education
Bachelor of Engineering - Mechanical Engineering
Excel College of Engineering And Technology
India04-2017
Skills
- CAD
- Solidworks
- AutoCAD
- Project management
- C/C
- product management
- Microsoft Office Suite
- Fluid Mechanics
- Maintenance Planning
- Live chat
- Manufacturing
- Project development
- Cost estimating
- Expense Tracking
- File Management
- Troubleshooting methods
- Injection molding
- SAP
- Staff Management
- Quality Assurance Controls
Languages
English
Native/ Bilingual
Malayalam
Native/ Bilingual
Tamil
Professional
Hindi
Professional
Timeline
Event Coordinator
Veliyath Payyappilly Family Trust
11.2020 - 12.2023
Automotive Service Supervisor
J&D Autocraft
09.2019 - 09.2020
Engineering Graduate Apprentice
Steel and Industrials Forgings Limited
09.2018 - 09.2019
Bachelor of Engineering - Mechanical Engineering
Excel College of Engineering And Technology
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