Jitu Leech
Tacoma,WA
Summary
Well-qualified Specialist with success in improving operations and solving problems. Highly proficient in building lasting relationships with supervisors and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Highly organized and proactive with a solid understanding of working with established agents. Dedicated to efficiency and reliability in personal work and collaborative training projects.
Combined with communication strengths and good observational skills. I can skillfully handle daily activities while looking for opportunities to make a difference.
Creating a positive learning, controlled and safe environment by encouraging agents to develop individual and team skills.
Overview
19
19
years of professional experience
Work History
Dispatcher, Team Captain/Lead and Coach
Horizon Airlines
2018.11 - Current
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company job responsibilities.
- Delegated work to staff, setting priorities and goals.
- Used excellent verbal skills to engage agents in conversation and effectively determine goals and accomplishments.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Planned, organized, and managed work of staff/agents to accomplish consistent work within organizational standards.
- Communicate with agents, rampers, drivers and personnel to coordinate timely delivery of Baggages.
- Trained/Coached and provided guidance to new team members to apply best practices and comply with protocols and regulations.
- Managed conflict resolutions with customers, agents and other personnel to encourage professional relationships and promote respect.
Leasing Office Agent/Resident Coordinator
JRK Property
2017.09 - 2018.10
- Audited files and reported any issues requiring follow-up to program manager.
- Introduced and monitored effective lease renewal programs.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Communicated effectively with owners, residents and on-site associates.
- Maintained original leases and renewals for the management office.
Xfinity Sales Professional
Comcast
2016.10 - 2017.09
- Met existing customers to review current services and expand sales opportunities.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
- Team Player
- Strong Communication Skills
- Active Listening Skills
- Time Management
- Highest Level Of Integrity
- Handles Multiple Responsibilities
Driver
FedEx Ground
2010.10 - 2016.10
- Contacted new and existing customers to discuss how their needs could be met through specific products and services.
- Prioritized tasks and projects to meet tight deadlines.
- Built relationships with customers and the community to promote long term business growth.
- Handles Multiple Responsibilities
- Efficient Multi-Tasker
- Team Member
- Time Management
Bartender
Ubetcha Pub
2007.06 - 2010.10
- Select the correct products based on customer needs, product specifications and applicable regulations.
- Prioritized tasks and projects to meet tight deadlines.
- Met existing customers to review current services and expand sales opportunities.
- Built relationships with customers and the community to promote long term business growth.
Education
High School Diploma -
Stadium High
Tacoma Wa1992
Skills
- Strong Security Skills
- Teamwork
- Problem solving
- Leadership
- Coaching new skills and mentoring development
- Attention to detail
- Reliable
Contact
Tacoma, WA 98408
Name
WA,g2leech@yahoo.com,253 381-1390,98466,Tacoma,2602 Westridge Ave W U203
Timeline
Dispatcher, Team Captain/Lead and Coach
Horizon Airlines
2018.11 - Current
Leasing Office Agent/Resident Coordinator
JRK Property
2017.09 - 2018.10
Xfinity Sales Professional
Comcast
2016.10 - 2017.09
Driver
FedEx Ground
2010.10 - 2016.10
Bartender
Ubetcha Pub
2007.06 - 2010.10
High School Diploma -
Stadium High