Darwin Funes-Milla
Los Angeles,CA
Summary
Skilled in outstanding work habits , Demonstrating Exceptional Communication skills , Making critical decisions during challenges , Transformational Leader with an ability to work independently , and develop opportunity that further benefit my future.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Alternate Lead / Public Safety Off. II /Dispatcher
Martin Luther king community hospital
Los Angeles, CA
03.2021 - Current
- Conduct vehicle and foot patrol procedures in order to assure a safer, more secure environment for our employees, physicians, patients and guests
- Provide timely responses to calls for service
- Comprehensive radio communications proficiency
- Incident investigations of all minor and major facility interactions, including all criminal investigations
- Completion of all assigned reports, daily logs and required forms in order to assure timely and complete documentation of security department activity
- Provides high quality professional services to employees, patients, physicians and guests in and around the hospital facility to assure continuous flow of information in and out of the command center to all appropriate security personnel and emergency agencies
- Conduct in a professional manner, consistent with the authority of the job
- Reporting safety violations to appropriate leadership or department personnel
- Assisting hospital personnel with disruptive and non-compliant patient restraints, as requested by medical personnel
- Safety and security response to all audible fire alarms within the hospital facility
- Access control at assigned posts
- General knowledge of the CCTV system and ability to effectively monitor all surveillance cameras
- Maintain external relationship with local, state, and federal law enforcement agencies
- Other duties as assigned by a Public Safety Supervisor or above
- Provide customer service to our medical staff/patients by carrying out safety security procedures and when appropriate, emergency response activities
- Respond to incidents and critical situations in a calm, problem solving manner
- Assign officers to conduct regular and random patrols around the property.
- Monitor closed circuit television systems and alarms around the premises or other clinics around Los Angeles area
- Monitor crucial secure points and operate facility computers systems regularly, as assigned.
- Handle security issues or emergency situations appropriately. Contact Emergency Services, such as EMT, Fire Dept., etc.
- Provide access points around the hospital or clinics to authorized employees or new hires only approved by management or HR representatives.
- Assign all officers to breaks in a timely manner.
- Willing to relocate to: Carson, CA - Gardena, CA - Torrance, CA
Lobby Attendant
GUARD SYSTEMS INC
Los Angeles, CA
05.2020 - 03.2021
- At beginning of shift change relieve guard from duty receive any pass downs, equipment and report it in DAR
- Report hourly in DAR regarding all lobby duties and any issues on shift
- Make sure fire alarm system is clear and no issues are being brought up on panel
- Monitor cctv for any vagrants or unauthorized vehicles and kept clear at all times
- If any black/browns outs and malfunctions occur specific procedures have to be followed and reported to Building manager, Director of security and Chief Engineer
- Any delivery’s or building maintenance to the building have to be authorized and confirmed by building management access will be denied
Portfolio supervisor
GUARD SYSTEMS INC
Los Angeles, CA
12.2019 - 05.2020
- Make sure all essentials are present to begin shift and report it in DAR.
- Do Patrol on the buildings/parking lots make sure all detexts have been scanned and report any damages , hazards or tenants/patients complaints
- Sign in tenants/patients or visors on computer regarding there visit or location needed to be at
- Provide excellent customer service , help out with whatever is within your abilities
- Patrol Parking lot structure that all cars are safe and no one is loitering
- Cover 10 mins or lunches if need be
- Tranport tenants/patients to designated areas
- Change lobby sign and lock doors once after hours
- Sign in janitorial or any other outside agencies at whatever times arrived at building get Collateral once done give building keys/badge to get to certain areas .
- Provide help to Security Director/Operations Manager if need be with coverage or any last minute issues
- Make sure all pass downs are being completed or any report or incidents to be completed by the end of the shift
SICO Officer
INTERCOM SECURITY
Los Angeles, CA
07.2019 - 12.2019
- At arrival make sure all pass downs were completed and guards have done last patrol
- Once per day will test out alarms to make sure everything is running smoothly
- Cover breaks and lunches for all guards
- Adjust schedule if need be if any switches were made for guards
- Make sure area is secure only authorized personnel allowed in specific areas
- Do constant Patrols
- Authorized personal must be wanded for any electronics within specific areas
- Conducted daily dispatch reports
- Make sure all guards are following all security and safety regulations
- Monitored security surveillance equipment
- Performed inspections of guests as necessary
- Inspected buildings, equipment, and access points permitting entry
- Ensured building was locked and secured at end of every shift
- Authorized verified contractors for entry
- Ensure guests felt welcomed at facility
Courtesy officer / Senior Courtesy Officer
WSS (Warehouse Shoe Sale)
Los Angeles, CA
09.2016 - 07.2019
- Acknowledge every customer that walks in and leaves the store
- Provide customer service
- Help store with the goals etc
- Be vigilante towards the merchandise and customers , provide ECS if needed
- Have great communication with employee's and management
- Log in daily reports for burns , mismates , pilferage and bolo's
- Report any detailed information regarding successful or unsuccessful suspects to surrounding stores via call
- Fill out police reports if needed
- Make constant rounds of store
- Train new hires with the rules and regulations of the job
- If needed for overtime would drive to different location and cover stores after work hours or days off
- At the end of the shift go through camera footage for the day and investigate who committed theft , run outs , scams etc and would send detailed email regarding incident to district manager if needed would also provide evidence to law enforcement
- On occasion appear at court if needed by store
Education
High school or equivalent - undefined
Dr. Maya Angelou community highschool
Los Angeles, CA06.2016
Skills
Computer Skills
Basic life support
Phone triage
Security
Conflict Management
Analysis skills
Team management
Loss Prevention
Hospital Experience
Committed to punctuality and attendance
CCTV
Surveillance
Active listening
Bilingual
Data entry
Strong verbal communication
Executive team leadership
Attention to detail
Emergency real-time monitoring tools
Dispatching
Organizational Skills
Communication skills
Dispatching for law enforcement incidents
Customer service
Computer operation
Typing
Hotel experience
Management
Self motivated
Certification
- P.C. 832 / Laws of Arrest October 2021 to Present
- IAHSS basic July 2021 to Present
- Adult and child First aid/CPR/AED July 2019 to Present
- Guard Registration June 2019 to Present
- AB2880 (Elective and Mandatory) Courses May 2019 to Present Certificate
- Certified Protection Officer (CPO) May 2019 to Present Certificate
Timeline
Alternate Lead / Public Safety Off. II /Dispatcher
Martin Luther king community hospital
03.2021 - Current
Lobby Attendant
GUARD SYSTEMS INC
05.2020 - 03.2021
Portfolio supervisor
GUARD SYSTEMS INC
12.2019 - 05.2020
SICO Officer
INTERCOM SECURITY
07.2019 - 12.2019
Courtesy officer / Senior Courtesy Officer
WSS (Warehouse Shoe Sale)
09.2016 - 07.2019
High school or equivalent - undefined
Dr. Maya Angelou community highschool