Jivone K. McGee
Trussville,AL
Summary
Adept at enhancing customer satisfaction and streamlining operations, I excelled as a Team Member at Sonic, mastering cash handling and fostering strong team collaboration. My proactive approach led to significant efficiency improvements, leveraging skills in customer interaction and operational standards to exceed employer expectations without exceeding a 55-word limit. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
3
3
years of professional experience
Work History
Team Leader
Sonic
12.2023 - Current
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Operated register to process payments and collect cash payment for order totals.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Maintained productive, efficient approach to all tasks.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Cashier
McDonald's Fast Food Restaurant
09.2021 - 07.2022
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Learned duties for various positions and provided backup at key times.
- Performed cash, card, and check transactions to complete customer purchases.
Education
High School Diploma -
Hewitt-Trussville High School
Trussville, AL05.2024
Skills
- Customer interaction
- Operational standards
- Food safety measures
- Cleaning techniques
- Verbal and written communication
- Supply Restocking
- Kitchen Support
- Hygiene practices
- Taking Orders
- Cash handling expertise
- Order Taking
Timeline
Team Leader
Sonic
12.2023 - Current
Cashier
McDonald's Fast Food Restaurant
09.2021 - 07.2022
High School Diploma -
Hewitt-Trussville High School