Jizel Sanchez

• Trained team members and general managers during new store openings, ensuring smooth transitions and operational readiness.
• Advocated for professional development opportunities, fostering a culture of continuous learning.
• Supported supervisors with refresher training and performance coaching for struggling team members.
• Conducted onboarding sessions for new hires, clarifying core procedures and role expectations.
• Adapted training materials to match learner needs and support faster knowledge retention.

• Supervised crew performance and maintained smooth front-of-house and kitchen operations during peak rushes.
• Monitored order accuracy, ticket flow, and timely prep to support consistent guest satisfaction.
• Trained team members on Wingstop procedures, food safety standards, and service expectations.
• Managed opening and closing duties, including cash handling, station setup, and shutdown routines.
• Enforced sanitation, cleanliness, and proper food handling practices throughout each shift.

• Assembled orders accurately and verified items before handoff to guests.
• Operated POS system to process payments and support smooth order flow.
• Prepared chicken and sides following Wingstop recipes and food safety standards.
• Maintained clean workstations, dining areas, and equipment throughout shifts.

• Prepared handcrafted beverages while maintaining consistency, speed, and quality standards.
• Processed cash, card, and mobile orders accurately using point-of-sale systems.
• Resolved customer concerns with professionalism, promoting positive service experiences.
• Monitored inventory levels and restocked supplies to prevent service interruptions.

• Processed customer transactions accurately using POS system and cash handling procedures.
• Assisted shoppers with product location, pricing questions, and checkout support.
• Balanced register drawers and resolved payment discrepancies with attention to detail.
• Maintained organized front-end area to support efficient customer flow and store appearance.

Bachelors and Master program for Administrative studies/History with a Religious studies Minor at the university of california Riverside.

• Completed AP course in Spanish, US History, and AP English