Jarrdae Johnson
Kent
Summary
Dependable and flexible, with extensive experience in retail management. I am skilled in leading teams, enhancing customer relations, and implementing effective inventory practices. Committed to implimenting a positive work environment and driving sales growth.
Overview
15
15
years of professional experience
Work History
Store Manager
Mud Bay
Kent, WA
07.2024 - Current
- Managed daily operations to ensure efficient store functioning and exceptional customer service.
- Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
- Implemented inventory management practices to optimize stock levels and reduce shrinkage.
- Conducted regular staff meetings to communicate goals, updates, and performance expectations.
- Maintained store compliance with health, safety, and operational policies to ensure a safe environment.
- Gained positive customer relationships through effective communication and problem solving skills.
- Managed store employees successfully through proactive communication and positive feedback.
Store Lead
Mud Bay
Kent
07.2021 - 07.2024
- Provide the Mud Bay experience to all, empowers team with guidance and lead my team with empathy
- Create daily tasks, schedule breaks, plan the day based on store needs
- Keeping store organized, stocked, and prepared for open/close
- Following up in current develop plans with team
- Delegate throughout the day the store needs
- Coordinated with suppliers to ensure timely delivery of products and maintain stock levels.
- Reduced inventory discrepancies by conducting regular audits on product
Front End Supervisor
Marshalls
Covington, WA
09.2017 - 06.2021
- Process returns, Lead front end with tracking sales and coaching
- Dissolving customer complaints
- End of year inventory count lead
- Guidance through credit card process and the importance
- Set goals for my team and have regular team check ins
- Monitored cash drawers in 10 checkout stations to verify adequate cash supply
Dept Lead
H&M
Tukwila, WA
02.2011 - 06.2017
- Coordinate projects based on sales and merchandise dept for holidays
- Receive shipment, organize placement
- Train new hires
- Resolve customer issues, prep store for open/close
- Cash handling on both floors of registers
- Led team in achieving operational excellence through effective staff training and development.
Education
Medical Assistant - Medical
Renton Technical Collegd
Renton, WA06-2013
Skills
- Flexible- I operate to switch tasks with no problem
- Respectful-I have always shown a positive attitude and treated others the way I want to be treated
- Dependable-Getting tasks done when asked, i strive to always do my best
- Team player- I Encourage a positive work environment
Timeline
Store Manager
Mud Bay
07.2024 - Current
Store Lead
Mud Bay
07.2021 - 07.2024
Front End Supervisor
Marshalls
09.2017 - 06.2021
Dept Lead
H&M
02.2011 - 06.2017
Medical Assistant - Medical
Renton Technical Collegd