J’Kala Wallace
BIRMINGHAM,AL
Summary
Dependable and friendly retail professional with experience working on both the sales floor and in the back room. Comfortable helping customers find what they need, keeping merchandise stocked and organized, handling returns and exchanges, and working with a team to meet daily goals.
Overview
6
6
years of professional experience
Work History
Backroom Team Member
Burlington
Trussville, AL
05.2025 - Current
- Demonstrated adaptability by cross-training in multiple areas of the store to ensure seamless coverage during staff absences or fluctuations in workload.
- Collaborated with team members to complete tasks efficiently and meet daily productivity goals.
- Received incoming merchandise and stored in correct stock locations.
- Stocked designated items on shelves, end caps and displays.
- Processed customer transactions efficiently using point-of-sale systems.
Back Room Team Member
Tj Maxx
Trussville, AL
06.2022 - 04.2025
- Organized merchandise in backroom to optimize space and accessibility.
- Processed incoming freight promptly to maintain stock levels on sales floor.
- Collaborated with team to execute daily inventory management tasks efficiently.
- Inspected product quality and ensured compliance with store standards consistently.
- Assisted with merchandise stocking and replenishment in backroom and on sales floor.
Sales Floor Associate
Tj Maxx
Trussville, AL
07.2020 - 11.2021
- Assisted customers in locating merchandise, enhancing shopping experience and satisfaction.
- Maintained organized sales floor, ensuring product displays were visually appealing and accessible.
- Processed transactions efficiently, handling cash and electronic payments with accuracy.
- Collaborated with team members to replenish stock and maintain inventory levels throughout shifts.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Processed customer transactions efficiently using point-of-sale systems.
Education
High School Diploma -
Ramsay High School
Birmingham, ALAssociate of Science - Psychology
Jefferson State Community College
Birmingham, AL05.2027
Skills
- Customer service
- Multitasking Abilities
- Excellent communication
- Sales floor organization
- Team cooperation
Timeline
Backroom Team Member
Burlington
05.2025 - Current
Back Room Team Member
Tj Maxx
06.2022 - 04.2025
Sales Floor Associate
Tj Maxx
07.2020 - 11.2021
High School Diploma -
Ramsay High School
Associate of Science - Psychology
Jefferson State Community College